Part Time Retail Ambassador

2 days ago


Bethesda, Maryland, United States Allbirds Retail Full time

About Allbirds Retail

Allbirds Retail is a dynamic and innovative company that is revolutionizing the footwear industry with its commitment to sustainability and comfort. We are dedicated to making the most sustainable footwear possible using premium natural materials, designed for everyday life.

Job Summary

We are seeking a highly motivated and customer-focused Part Time Retail Ambassador to join our team. As a Part Time Retail Ambassador, you will be responsible for delivering an exceptional customer experience through quality, personalized engagement. You will contribute to our company culture by being team-oriented, accountable, and focused on continuous learning.

Key Responsibilities

  • Customer Experience
    • Provide all customers with a high-quality and personalized in-store experience.
    • Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
    • Strive to be a product-knowledge expert who can communicate passionately about our brand and products.
    • Build strong relationships with customers.
    • Actively contribute to the store's sales and NPS goals.
  • Operations
    • Maintain store appearance, cleanliness, and organization.
    • Operate our point-of-sale system once trained.
    • Execute on inventory and merchandising duties.
    • Perform daily operational tasks as delegated by the store leadership team.
    • Commit to learning by asking questions and actively seeking to grow and develop new skills.
  • Team
    • Be reliable and punctual.
    • Work collaboratively to achieve shared goals.
    • Practice respectful, honest, and effective communication.
    • Cultivate a positive attitude and support your teammates.

Requirements

  • Retail and/or customer service experience is preferred.
  • Available to work weekends.
  • Connection to Allbirds's mission, vision, and products.
  • Good communication and interpersonal skills.
  • Desire to learn and grow.
  • Reliable and punctual.
  • Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day.

What We Offer

Allbirds Retail offers a competitive pay range of $18 per hour, depending on location, knowledge, skills, and level of experience. Additional benefits may include paid time off, equity, company bonus or sales commissions/bonuses, 401(k) plan with matching, medical, dental, and vision benefits, pre-tax savings, and wellness & lifestyle benefits.



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