Business Process Improvement Specialist
1 week ago
Mckesson is a leading healthcare company that is committed to delivering high-quality care to its patients. We are seeking a highly skilled Business Process Consultant to join our Six Sigma team.
The selected candidate will be responsible for driving process improvement efforts to achieve significant operational, financial, customer satisfaction, and/or employee satisfaction impact. This will involve working at all levels of the organization, and possibly with external customers and suppliers, to take challenging, ambiguous or visionary concepts, turn them into well-scoped projects and deliver successful process improvement results in a time-efficient manner.
Key Responsibilities:- Provide Six Sigma support to senior executives and business unit managers, including business case development and strategic project identification.
- Lead and contribute to process improvement solutions within the business, including moderate, ambiguous, and complex projects.
- Manage tactical and strategic projects to deliver incremental cost/expense reductions, improve customer experience, and increase organizational efficiency.
- Organize, lead, and facilitate cross-functional project teams.
- Collect and analyze data to identify root causes of defects; measure performance against process requirements; and align improvement to performance shortfalls.
- Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
- Monitor and communicate the results of process improvement projects to management and the business owners and stakeholders.
- Ability to effectively communicate and present to senior-level leadership.
- Proficient in meeting and presentation facilitation in hybrid environments.
- Possess an analytic mindset, including interpretation, analysis, and evaluation of reports and data.
- Demonstrated ability to motivate, influence, and gain commitment at different levels of the organization.
- Skilled in problem-solving/root cause analysis, risk analysis, and process mapping.
- Experienced in project management and change management.
- Ability to understand and identify the connections between specific projects and key strategic objectives.
- Capable of thinking through, organizing, and leading multiple project tasks concurrently.
Mckesson offers a comprehensive benefits package, including health and dental insurance, retirement savings plans, wellness programs, professional development opportunities, employee resource groups, employee assistance programs, tuition reimbursement, and employee discounts on products and services.
We are proud to offer a competitive compensation package at Mckesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
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