Business Process Improvement Specialist

3 weeks ago

Irving, Texas, United States MCK McKesson Corporation Full time

Job Summary

We are seeking a highly skilled Business Process Consultant to join our Six Sigma team at MCK McKesson Corporation. As a Business Process Consultant, you will play a critical role in driving process improvement efforts to achieve significant operational, financial, customer satisfaction, and/or employee satisfaction impact.

Key Responsibilities

  • Provide Six Sigma support to senior executives and business unit managers, including business case development and strategic project identification.
  • Support the identification and evaluation of the organization's process improvement opportunities.
  • Lead and contribute to process improvement solutions within the business, including moderate, ambiguous, and complex projects.
  • Manage tactical and strategic projects to deliver incremental cost/expense reductions, improve customer experience, and increase organizational efficiency.
  • Organize, lead, and facilitate cross-functional project teams.
  • Collect and analyze data to identify root causes of defects; measure performance against process requirements; and align improvement to performance shortfalls.
  • Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
  • Monitor and communicate the results of process improvement projects to management and the business owners and stakeholders.

Requirements

  • Ability to effectively communicate and present to senior-level leadership.
  • Proficient in meeting and presentation facilitation in hybrid environments.
  • Possess an analytic mindset, including interpretation, analysis, and evaluation of reports and data.
  • Demonstrated ability to motivate, influence, and gain commitment at different levels of the organization.
  • Skilled in problem-solving/root cause analysis, risk analysis, and process mapping.
  • Experienced in project management and change management.
  • Ability to understand and identify the connections between specific projects and key strategic objectives.
  • Capable of thinking through, organizing, and leading multiple project tasks concurrently.

Additional Information

  • Resourceful with an innovative and entrepreneurial mindset.
  • Basic knowledge of SQL, Vizio, and Power Automate is a plus (or other relational database management, process mapping, and automation tools).

What We Offer

  • Inclusive work environment.
  • Hybrid work model.
  • Flexible full-time schedule.
  • Comprehensive benefits (including health and dental insurance, retirement savings plans, etc.).
  • Wellness programs.
  • Professional development opportunities.
  • Employee resource groups.
  • Employee assistance programs.
  • Tuition reimbursement.
  • Employee discounts on products and services.

We are proud to offer a competitive compensation package at MCK McKesson Corporation as part of our Total Rewards. This is determined by several factors, including performance, experience, and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities, may be offered.

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