Service Manager Lead

1 day ago


Pleasanton, California, United States Terminix Full time

Service Manager Opportunity

We are seeking a highly skilled and experienced Service Manager to lead our Pest Technician Teams at Terminix, a leading provider of pest control services. As a Service Manager, you will play a key leadership role in our local branches, driving exceptional service delivery to our valued customers.

About the Role

  • Lead and motivate a team of Pest Technicians to deliver outstanding service to customers
  • Monitor branch scheduling and ensure pest tech routes are successfully completed
  • Ensure regulatory compliance and safety standards are met or exceeded
  • Respond to customer concerns and resolve cancellation requests
  • Inspect and evaluate the performance of Pest Technicians
  • Monitor and maintain inventory levels of pest control products
  • Facilitate continual training of local sales and service teams

Requirements

  • Associate's degree and valid driver's license required
  • 1-2 years of related experience preferred, but not required
  • Willingness to relocate highly desirable
  • Strong leadership and communication skills
  • Ability to problem-solve and come up with practical solutions
  • Detail-oriented and understanding of safety protocols
  • Basic/intermediate math skills for sales and service calculations
  • Comfortable working outside and in confined spaces

What We Offer

  • Comprehensive training and licensure, all paid by the company
  • Company vehicle, gas card, cell phone, and laptop
  • Highly competitive compensation
  • Opportunities for advancement and career growth
  • Medical, dental, and vision coverage, plus discounts on Terminix brands
  • Short/long-term Disability and Life Insurance
  • Paid time off

About Terminix

Terminix is a leading provider of pest control services, part of the Rentokil family of companies. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. Our mission is to protect people, enhance lives, and preserve the planet.

Why Choose Us?

  • Multiple avenues for career growth and development
  • Training and development programs available
  • Tuition Reimbursement benefits for full-time colleagues
  • Full-time colleagues eligible for benefits starting on day 1
  • 401(k) retirement plan with company-matching contributions
  • Vacation days, sick days, company-paid holidays, and floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

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