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Guest Services Manager

2 months ago

Pleasanton, California, United States Pyramid Global Hospitality Full time
Position Overview

We are seeking a dedicated and service-oriented Front Desk Supervisor to join our esteemed team at Pyramid Global Hospitality. This role is essential in ensuring that our guests receive exceptional service during their stay.

Key Responsibilities
  • Oversee daily front desk operations, ensuring a seamless guest experience.
  • Lead and mentor front desk staff, fostering a collaborative and positive work environment.
  • Address guest inquiries and concerns promptly and professionally.
  • Manage reservations and check-in/check-out processes efficiently.
  • Maintain high standards of customer service and hospitality.
Qualifications

The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to excellence. Experience in a similar role within the hotel industry is preferred.

Join Our Team

If you are looking to advance your career in a dynamic and supportive environment, we encourage you to consider this opportunity with Pyramid Global Hospitality.