Customer Service Representative
1 week ago
**Job Summary**
Old Dominion Freight Line is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will provide exceptional customer service and support to our internal and external customers.
**Responsibilities:**
• Respond to customer inquiries and resolve issues in a timely and courteous manner
• Provide rate quotes, sales bids, and status updates on shipments
• Assist customers with completing Bill of Lading and labeling freight
• Perform general office duties such as mailing, filing, and copying
• Scan documents into the computer system
**Requirements:**
• High School diploma or equivalent
• 1 year of customer service experience, preferably in the transportation industry
• Strong attention to detail and excellent communication skills
• Proficiency with Microsoft Office and AS400 experience preferred
• Ability to handle multiple requests and priorities in a fast-paced environment
**Benefits:**
• Health, dental, and vision benefits
• Short-term and long-term disability
• Flex spending accounts
• 401(k) retirement plan
• Wellness program
• Employee credit union
Old Dominion Freight Line is an equal opportunity employer and welcomes applications from diverse candidates.
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