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Customer Service Representative

2 months ago

Bloomington, California, United States Old Dominion Freight Full time

Job Details, Customer Service Representative

**Customer Service Representative**

locationsBloomington, CA time typeFull time posted onPosted 7 Days Ago job requisition idR Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.

**Responsibilities:**

Answer phones and respond to customer inquiries in a courteous and timely manner

Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customers correctly fill out a Bill of Lading and label freight, etc.

Respond to customer issues and questions in a timely manner

Provide Service 2.OD to internal and external customers

As needed, may assist with general office duties such as mailing, filing and copying

Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system

**Qualifications:**

High School diploma or equivalent preferred

1 year of customer service experience, preferably in the transportation industry

Strong attention to detail

Excellent written and verbal communication skills

Proficiency with Microsoft Office

AS400 experience preferred

Ability to handle multiple requests and priorities in a fast-paced environment

Demonstrated aptitude for quickly learning new systems and processes

As a Full Time member of our Family, you are eligible to receive:

Health, Dental & Vision Benefits

Short Term & Long Term Disability

Flex Spending Accounts

401(k) retirement Plan

Wellness Program

Employee credit Union, Vacation & Holiday

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).