Front Desk Agent
4 weeks ago
As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties. You will be the first point of contact for our guests, and your friendly and welcoming demeanor will set the tone for their entire stay.
Responsibilities
Register guests and handle check-ins and check-outs in a friendly and efficient manner
Make and modify reservations, and handle hotel operator and concierge duties
Provide exceptional guest service and ensure a seamless stay for our valued customers
Maintain high standards of personal appearance and grooming, and wear the proper uniform and name tag when working
Maintain regular attendance and comply with Aimbridge Hospitality standards and regulations
Requirements
High School diploma or equivalent required; College course work in related field helpful
Experience in a hotel or a related field preferred
Possess a positive and upbeat personality, with a desire to deliver outstanding customer service to our guests
Demonstrate the ability to multi-task, be detail-oriented, and problem-solve in order to effectively deal with internal and external customers
Benefits
As a Front Desk Agent at Aimbridge Hospitality, you will be eligible for a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. You will also have access to our 401k retirement plan and daily pay options. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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