Front Desk Agent

2 weeks ago


Spring, Texas, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling room reservations. Your primary focus will be on delivering outstanding customer service, ensuring a seamless stay for our guests.

Key Responsibilities:

  • Register guests and handle room reservations
  • Provide attentive and courteous service to all guests
  • Handle guest inquiries and resolve issues in a timely manner
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Collaborate with other departments to ensure seamless guest experience

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a hotel or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing situations
  • Basic knowledge of hotel operations and policies

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and dynamic work environment
  • Recognition and rewards for outstanding performance

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