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Customer Service Representative

1 month ago

Albuquerque, New Mexico, United States ArcBest Full time

At ArcBest, we're seeking a skilled Customer Service Representative to join our team. As a key member of our operations team, you'll be responsible for providing exceptional customer service, ensuring timely pickup and delivery of freight, and collaborating with management to drive customer satisfaction.

Key Responsibilities:

  • Provide top-notch customer service to internal and external customers
  • Coordinate with drivers and management to ensure efficient freight movement
  • Manage customer inquiries and resolve issues in a timely manner
  • Collaborate with cross-functional teams to drive business growth and improvement

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office applications

What We Offer:

  • Competitive wages and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

As a Customer Service Representative at ArcBest, you'll have the opportunity to make a real impact on our customers' experiences and drive business success. If you're a motivated and customer-focused individual with a passion for logistics, we encourage you to apply.