Customer Service Representative

13 hours ago


Albuquerque, New Mexico, United States Fidelity Investments Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Meet or exceed customer satisfaction targets

Requirements:

  • 1 year of customer service experience
  • High school diploma or equivalent required
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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