Account Manager
6 days ago
Snap-on Credit LLC is seeking a highly motivated and detail-oriented Account Manager to join our team. As an Account Manager, you will be responsible for collecting early stage delinquent accounts in the Extended Credit portfolio within a regional business unit.
Key Responsibilities- Collect EC accounts to achieve established Corporate/Regional goals
- Extensive phone contact collecting on active delinquent accounts
- Coordinate collection efforts with Franchisee network
- Coordinate product return with Account Managers/Senior Account Manager
- Report and consult with management on major issues
- Achieve assigned delinquency/loss goals and metrics
- Answer field and customer questions
- Resolve credit/payment problems
- Assist in promoting Credit Sales programs and promotions
- Bachelor's degree is preferred
- 2 years customer service or collections preferred
- Credit and collections
- Communications – verbal and written
- Computer applications
- Negotiation
- Analytical
- Standards and Ethics
- Approachable
- Decisive
- Collaborative
Normal office environment. Entry Level - Not Remote.
EffortNormal working hours
BenefitsSnap-on offers competitive compensation, target bonus opportunity, and an attractive benefits program including: three Medical Plan options, Vision, Dental, and Prescription Drug Insurance, Life Insurance, Short-Term Disability, and Retirement Savings Programs that consist of not only a company matched 401(k) but also a defined benefit Pension Plan. Employees receive paid and floating holidays, vacation time, sick days, and their birthday off. Employee stock purchase plan and preferential employee tool purchase programs are also available.
Equal Opportunity EmployerSnap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran
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