Ortho Customer Service Specialist
2 weeks ago
We are seeking a dedicated full-time Ortho Customer Service Specialist (CSS) to join our team.
Your purpose starts here:
People are our priority, always.
How we support our team:
We offer comprehensive medical, vision, and dental insurance, health savings accounts, competitive salaries, paid time off, a 401k retirement plan with company matching, an employee assistance program, and more.
Collaboration is key:
Our facility provides essential healthcare services, including a 24-hour emergency department and a variety of surgical capabilities. We believe that healthcare is a collaborative effort, where every team member plays a vital role. We promote compassion, celebrate diversity, and uphold respect among all individuals.
Key Responsibilities
- Deliver exceptional customer service and front desk support for the designated department, including admitting, registering, scheduling, and verifying insurance information.
- Manage customer account transactions, assist customers, and oversee cashiering functions.
- Comply with policies, procedures, and regulations to ensure patient safety and adherence to standards.
Qualifications
Essential Requirements:
- High School Diploma or GED equivalent
- Minimum of one (1) year of relevant experience.
Preferred Qualifications:
- Associate's Degree in a related field
- Prior experience in a medical office setting
- Heart Saver Certification
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