Current jobs related to Customer Support Specialist - Albuquerque, New Mexico - Specialized Trust

  • Customer Support Specialist

    2 weeks ago

    Albuquerque, New Mexico, United States Alutiiq Full time

    Job Title: Customer Support SpecialistAlutiiq Logistics & Maintenance Services is seeking a highly skilled Customer Support Specialist to join our team.Job Summary:The Customer Support Specialist will be responsible for managing work requests for all custodial/maintenance and Move Team operations of all facilities. This includes receiving and logging phone,...

  • Customer Support Specialist

    2 weeks ago

    Albuquerque, New Mexico, United States Alutiiq Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Alutiiq Logistics & Maintenance Services LLC. As a key member of our facilities operations team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth operation of our facilities.Key...

  • Customer Support Specialist

    3 days ago

    Albuquerque, New Mexico, United States Alutiiq Full time

    Job Title: Customer Support SpecialistJob Summary:The Customer Support Specialist will work with the facilities operations team to ensure the smooth operation of all facilities. This includes receiving and processing work requests, assigning priority levels, and dispatching maintenance personnel as needed.Key Responsibilities:Receive and process work...

  • Customer Support Specialist

    3 weeks ago

    Albuquerque, New Mexico, United States Fidelity Investments Full time

    Job Description:Are you ready to launch a career in financial services at Fidelity Investments?We are seeking bi-lingual phone associates interested in a career opportunity to service our customers in Spanish.Our Spanish teams in Albuquerque, NM, and Westlake, TX, provide financial support to customers worldwide.All training and onboarding support are...

  • Customer Support Specialist

    4 weeks ago

    Albuquerque, New Mexico, United States 4Rivers Equipment LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Support Representative to join our team at 4Rivers Equipment LLC. As a key member of our parts and service department, you will be responsible for ensuring customer satisfaction and driving incremental sales.Key ResponsibilitiesDevelop and execute parts and service estimates and...

  • Technical Support Specialist

    2 weeks ago

    Albuquerque, New Mexico, United States Arrow International Full time

    Job SummaryArrow International is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers and distributors, ensuring that their electronic gaming devices are functioning properly.Key ResponsibilitiesDiagnose and resolve...

  • User Support Specialist

    4 weeks ago

    Albuquerque, New Mexico, United States General Dynamics Full time

    Job Title: User Support SpecialistGeneral Dynamics is seeking a highly skilled User Support Specialist to join our team. As a User Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and ensuring that our systems are running smoothly.Responsibilities:Provide technical support to customers via...

  • Customer Experience Specialist

    3 weeks ago

    Albuquerque, New Mexico, United States Solar Works Energy Full time

    Job Title: Customer Experience SpecialistSolar Works Energy is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our telemarketing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key Responsibilities:Provide coaching and...

  • Diagnostic Imaging Specialist

    1 month ago

    Albuquerque, New Mexico, United States Millbrook Support Services Full time

    Diagnostic Imaging Specialist OpportunityMillbrook Support Services is a leading provider of healthcare staffing solutions, and we are currently seeking a skilled Diagnostic Imaging Specialist to join our team in Albuquerque, NM.This is a fantastic opportunity for a dedicated professional to work with our world-class customer base, providing high-quality...

  • Customer Service Documentation Specialist

    4 days ago

    Albuquerque, New Mexico, United States HME Specialists LLC Full time

    Job OverviewHME Specialists LLC is seeking a highly organized and detail-oriented Customer Service Documentation Specialist to join our team. As a key member of our customer service team, you will play a vital role in ensuring accurate and timely documentation to support our exceptional customer service.In this role, you will have the opportunity to problem...

  • IT Support Specialist

    2 days ago

    Albuquerque, New Mexico, United States Sabio Systems Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Sabio Systems. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide first-level technical support to...

  • MRI Imaging Specialist

    1 week ago

    Albuquerque, New Mexico, United States HealthCare Support Full time

    MRI Imaging SpecialistHealthCare Support is seeking a skilled MRI Imaging Specialist to join their team. As an MRI Imaging Specialist, you will be responsible for performing MRI cross-sectional imaging and other related procedures as directed by a licensed physician. Your duties will include operating and monitoring MRI equipment, programming the machine to...

  • Customer Service Documentation Specialist

    3 weeks ago

    Albuquerque, New Mexico, United States HME Specialists LLC Full time

    Customer Service Documentation SpecialistWe are seeking a highly organized and detail-oriented Customer Service Documentation Specialist to join our team at HME Specialists LLC. As a key member of our customer service team, you will play a vital role in ensuring accurate and timely documentation to support our exceptional customer...

  • Customer Service Documentation Specialist

    2 weeks ago

    Albuquerque, New Mexico, United States HME Specialists LLC Full time

    Customer Service Documentation SpecialistAt HME Specialists LLC, we are seeking a highly skilled Customer Service Documentation Specialist to join our team. As a key member of our customer service team, you will play a vital role in ensuring accurate and timely documentation to support our exceptional customer service.Responsibilities:Obtain and request...

  • Customer Service Representative

    3 days ago

    Albuquerque, New Mexico, United States American Income Life AO - Joseph Tomanovich Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our virtual team. As a Sales Support Specialist, you will be responsible for delivering exceptional customer service and support to our clients, while also pursuing new business opportunities and developing customized benefit plans.Key...

  • Customer Service Documentation Specialist

    4 weeks ago

    Albuquerque, New Mexico, United States HME Specialists LLC Full time

    Job Title: Customer Service Documentation SpecialistWe are seeking a highly skilled Customer Service Documentation Specialist to join our team at HME Specialists LLC. As a key member of our customer service team, you will play a vital role in ensuring accurate and timely documentation to support our exceptional customer service.Key Responsibilities:Obtain...

  • Technical Support Specialist

    3 weeks ago

    Albuquerque, New Mexico, United States CNM Full time

    Job SummaryCentral New Mexico Community College (CNM) is seeking a highly skilled Technical Support Specialist to join our Information Technology Services (ITS) team. As a Technical Support Specialist, you will provide advanced hardware, software, and network support to our users, as well as conduct training sessions and provide technical guidance and...

  • IT Support Specialist

    2 weeks ago

    Albuquerque, New Mexico, United States Heritage Companies Full time

    Job Title: Information TechnologyWe are seeking a highly skilled and experienced IT professional to join our team at Heritage Companies. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our technology systems across our properties.Key Responsibilities:Provide exceptional technical support to internal users,...

  • Print Support Specialist

    4 days ago

    Albuquerque, New Mexico, United States Care Dynamics, LLC Full time

    Job DescriptionAt Care Dynamics, LLC, we are seeking a skilled Print Support Specialist to join our team on a contract basis. This role will be based onsite in Albuquerque, NM. As a Print Support Specialist, you will be responsible for ensuring that document output devices such as printers, copiers, and fax machines operate smoothly within a designated...

  • Dialysis Nurse Specialist

    1 week ago

    Albuquerque, New Mexico, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled Dialysis Nurse Specialist for a contract nursing position in New Mexico.Job DetailsSpecialty: DialysisDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: Local ContractAcute position. NM or compact RN license and BLS required. Minimum 2 years recent acute experience necessary....

Customer Support Specialist

2 months ago

Albuquerque, New Mexico, United States Specialized Trust Full time
Job Overview

Position: Customer Support Specialist

Job Type: Full-time

Compensation: $16.50 per hour

Location: Albuquerque, NM (In-person)

Benefits:

  • Dental coverage
  • Health insurance
  • Paid time off
  • Vision coverage

Position Summary:

We are seeking a dedicated customer support specialist who is passionate about delivering exceptional service. This role involves acting as a liaison between our clients and the company, providing information about our products and services, and resolving any issues that may arise with precision and care. The ideal candidate will possess a genuine enthusiasm for assisting customers, demonstrating patience, empathy, and strong communication skills. They will be adept at understanding customer needs and advocating on their behalf. Gathering customer feedback is crucial, and this role will involve identifying and addressing concerns effectively. The goal is to maintain high service standards, respond promptly to inquiries, and ensure customer satisfaction.

Key Responsibilities:

  • Handle a high volume of incoming calls
  • Generate potential sales leads
  • Assess and identify customer needs to ensure satisfaction
  • Build and maintain strong relationships with customer accounts through effective communication
  • Provide accurate and comprehensive information using appropriate tools and methods
  • Meet individual and team sales targets and call handling metrics
  • Address customer complaints, offering suitable solutions and alternatives within designated timeframes; follow up to confirm resolution
  • Maintain records of customer interactions, process accounts, and organize documentation
  • Adhere to communication protocols, guidelines, and policies
  • Go the extra mile to engage with customers

Required Skills:

  • Proven experience in customer support or as a client service representative
  • Demonstrated success in exceeding performance targets
  • Strong phone handling skills and active listening abilities
  • Familiarity with CRM systems and best practices
  • Customer-focused mindset with the ability to adapt to various personalities
  • Excellent communication and presentation capabilities
  • Ability to manage multiple tasks, prioritize effectively, and utilize time efficiently
  • High school diploma or equivalent

Commute/Relocation:

  • Must be able to reliably commute or plan to relocate prior to starting work

Education:

  • High school diploma or equivalent (Required)

Language Requirements:

  • English (Required)