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Auto Claim Representative II
2 months ago
We are seeking a highly skilled Auto Claim Representative II to join our team at The Auto Club Group. As a key member of our claims team, you will be responsible for handling moderately complex claims, resolving coverage questions, and establishing clear evaluation and resolution plans for claims.
Key Responsibilities- Review assigned claims, contact the insured and other affected parties, set expectations for the remainder of the claim, and initiate documentation in the claim handling system.
- Complete coverage analysis including a review of policy coverages and provisions, and the applicability to the reported loss.
- Ensure all possible policyholder benefits are identified, create additional sub-claims if needed or refer complex claims to management or the appropriate claim handler.
- Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
- Evaluate the financial value of the loss.
- Approve payments for the appropriate parties accordingly.
- Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
- Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience.
- Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent.
- CPCU coursework or designation.
- I-Car 2000 training.
- CCC training.
- Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience.
- Must have a Florida state adjuster license.
- Must have a valid State Driver's License.
- A competitive salary of $58,000 - $68,000 to start.
- An annual company bonus incentive.
- Excellent and comprehensive benefits packages, including 401k Match, Medical, Dental, Vision, PTO, Paid Holidays, and Tuition Reimbursement.
This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities.
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