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Senior IT Project Manager: Legacy Systems and Salesforce Integration

2 months ago

Windsor, Connecticut, United States Delphi-US Full time
Job Title: Senior IT Project Manager (Salesforce/Legacy Customer Data Systems) - Contract

Worksite: Hybrid Onsite
  • The successful candidate will be responsible for spearheading software development initiatives; managing a widely utilized Customer Information Legacy Application with a Salesforce Front End that necessitates broader engagement and acceptance across the organization.
  • Promoting solutions for the legacy application to enhance its adoption throughout the organization.
  • Minimum of 5 years of experience in managing large and complex IT projects within a corporate environment.
  • Strong leadership, communication skills, exceptional planning abilities, and a self-driven work ethic are essential.
  • Experience with Salesforce Marketing Cloud, Customer Journey, and Customer Data IT Applications project management is advantageous.


I. Job Overview
Under general supervision, this role involves overseeing the planning, execution, and completion of small to medium-sized technology projects, taking responsibility for custom software development, implementation of standard solutions, and enhancements to existing systems. The position operates within a matrixed environment and will lead a diverse array of technology resources throughout the project lifecycle. Regular communication of project status to senior and executive technology leadership is required, with ultimate accountability for project success.

II. Responsibilities
  • Manage all project activities through the Systems Development Life Cycle (SDLC), effectively applying various project methodologies and enforcing standards to ensure quality and timely delivery.
  • In collaboration with senior leadership, assemble project teams, assign responsibilities, develop schedules, and determine necessary resources.
  • Assist in articulating the business case to the project team to facilitate decision-making and prioritization, keeping the business case central to drive decisions.
  • Act as a liaison between technology and business stakeholders and senior leadership regarding project status, issues, and risks.
  • Create and maintain project plans, ensuring effective financial forecasting and tracking.
  • Collaborate with other technology and business units to reach consensus on project scope, acquire resources, and ensure preparedness.
  • Review and assess work to ensure quality, timeliness, and compliance with organizational policies and procedures.
III. Supervisory Responsibilities
  • May mentor and guide less-experienced team members and serve as a team leader on systems projects.
IV. Qualifications
  • The qualifications listed below are representative of what is necessary to perform this role.
A. Education and Experience

Required:
  • Bachelor's Degree in Computer Science, Management Information Systems, Business Administration, or a related field.
  • Five years of project management experience is required.
  • Intermediate knowledge or skills in one or more of the following:
  • Managing multiple projects at various stages of the SDLC simultaneously.
  • Familiarity with Project Management Body of Knowledge (PMBOK) methodologies, particularly in Guide Five and Nine, Waterfall.
  • Agile Project Management methodologies.
  • Leading infrastructure-related projects such as network upgrades, hardware procurement, and core technology application deployments.
  • Assisting in defining systems strategy, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under tight deadlines.
  • Effectively presenting and communicating with all organizational levels, including technical and non-technical audiences, senior leadership, and executives.
  • Ability to engage with senior-level stakeholders in both IT and business units to collaborate on project scope, risk management, and issue resolution.
  • Understanding of IT governance and reporting.
  • Ability to create and deliver executive-level presentations or communications.
D. Additional Knowledge, Skills, or Abilities that Contribute to Success
May require intermediate skills in one or more of the following:
  • Written and verbal communication skills, along with strong listening abilities.
  • Collaboration as part of a project team.
  • Attention to detail.
  • Analytical and qualitative skills.
About Delphi-US
Delphi-US is a national recruiting firm specializing in IT, Engineering, and Professional Staffing services for organizations across various sectors. Our mission is straightforward: to connect exceptional talent with outstanding companies. We achieve this through a proprietary skill-based and cultural matching process that results in higher quality submissions, increased interview rates, and improved offer rates. Our team is dedicated, professional, and ready to advocate on your behalf, equipped with industry insights and an understanding of employer needs.