Senior Operations Manager

5 days ago

Windsor, Connecticut, United States ALSTOM Full time

About the Role:

We are seeking a highly experienced and skilled General Manager Rail Operations to lead our team in New Haven, CT. As a key member of our organization, you will be responsible for ensuring top-notch rail service operations, making critical decisions that directly impact the efficiency and safety of our services.

Key Responsibilities:

  • Serves as the primary liaison with the Authority, primarily its Contract Manager.
  • Directs a team of management, technical, administrative, and exempt staff.
  • Oversees Safety, Contract Administration, Daily Train Operations, Facilities, Workforce Training, and Maintenance, Information Technology Systems, on-call Work Directives and Customer Experience.
  • Establishes meaningful key performance metrics, monitors, and makes decisions based on facts and trends.
  • Develops and establishes programs, practices, standards, and procedures for passenger safety, rule adherence, operating schedules, and training.
  • Conducts weekly (or sometimes daily) service performance review meetings with Authority staff.
  • Manages subcontract, supplier, and vendor contracts.

Requirements:

  • Bachelor's Degree in Transportation, Business Administration, Engineering, Construction, or related field-or equivalent experience.
  • 10 years of broad and deep, progressively responsible experience covering most facets of railroad operations, maintenance, engineering, contract, and project management.
  • At least eight years in a Senior Management/Leadership capacity for a FRA Regulated, Class 1 or Commuter Railroad with territory, service, complexity, and challenges.
  • Knowledge of contract and project management within a railroad environment.
  • Familiarity with labor relations and collective bargaining environments.
  • Ability to make presentations to Senior Leadership, Governing Boards, and public stakeholder groups.
  • Proven management and leadership skills with a focus on safety, efficiency, and customer service.
  • Experience in managing operations and maintenance of complex Railroad Networks.
  • Ability to organize work effectively with strong attention to detail.

About Alstom:

Alstom is a global company where our people vision and values embrace Diversity and Inclusion (D&I). We want to create an inclusive culture in which diversity is welcomed and appreciated. By bringing together people from diverse backgrounds and giving everyone the opportunity to contribute with their knowledge, skills, experiences, and perspectives, we also generate value for Alstom and its stakeholders.

Employment at Alstom is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

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