Account Management Specialist

5 days ago


Virginia Beach, Virginia, United States REI Management Services LLC Full time
Verizon Customer Service Career Opportunities

We are a dynamic marketing and sales firm committed to innovation, creativity, and excellence. Our Verizon Customer Service Associates play a critical role in driving business growth and exceeding customer expectations.

Job Duties:
  • Collaborate with cross-functional teams to deliver exceptional customer experiences and drive sales growth.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Utilize active listening and problem-solving skills to resolve customer complaints and concerns efficiently.
  • Maintain accurate records and reports to ensure data integrity and inform business decisions.
  • Participate in regular training and development opportunities to enhance skills and knowledge.

Estimated Salary: $50,000 - $65,000 per year

Requirements:
  • High school diploma or equivalent required; associate's degree preferred.
  • Minimum 1-2 years of experience in customer service or sales.
  • Proven ability to work independently and as part of a team to achieve business objectives.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Demonstrated ability to learn quickly and adapt to new technologies and processes.


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