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Facilities Operations Coordinator

2 months ago

San Francisco, California, United States JLL Full time

Shape the Future of Real Estate with JLL

At JLL, we are committed to redefining the landscape of real estate through innovative services, expert advisory, and cutting-edge technology. Our goal is to attract and nurture top talent, fostering an environment where individuals can thrive and build rewarding careers.

Compensation: $100,000 per year (hourly basis)

Work Schedule: Monday to Friday; 7 AM to 4 PM

The role of the Facilities Operations Coordinator encompasses the administration of maintenance management systems, reporting, and providing support for a diverse retail portfolio. Key responsibilities include collaborating with the Facilities Management team to oversee daily operations related to facility maintenance, which involves creating, managing, and verifying work orders, as well as coordinating with maintenance technicians and external service providers.

Daily Responsibilities Include:

  • Planning, scheduling, and coordinating maintenance activities in accordance with industry best practices.
  • Communicating key performance indicators (KPIs) and service level agreements (SLAs) effectively, while identifying opportunities for service delivery enhancements.
  • Conducting daily reviews of work orders to ensure timely and satisfactory service delivery.
  • Maintaining open lines of communication with customers, technicians, and vendors for efficient operations.
  • Engaging with vendors to provide necessary guidance and ensure seamless execution of tasks with minimal disruption.
  • Managing operational risks to ensure smooth facility operations.
  • Upholding the integrity of the Computerized Maintenance Management System (CMMS) and ensuring proper usage to meet both internal and client objectives.

Required Qualifications:

  • 3-4+ years of experience in facilities management and managing CMMS/work order applications.
  • Strong understanding of building maintenance and mechanical systems, with collaboration alongside engineering teams.
  • Exceptional customer service skills with a focus on delivering an outstanding experience.
  • Proficiency in MS Office, particularly Excel, with strong written and verbal communication skills.

Preferred Qualifications:

  • Ability to multitask and work independently.
  • Strong planning and time management skills.
  • An undergraduate degree or equivalent experience is preferred.

Benefits:

JLL is dedicated to supporting the well-being and growth of our employees. We offer a comprehensive benefits package that prioritizes mental, physical, and emotional health, including:

  • 401(k) plan with company matching contributions.
  • Comprehensive medical, dental, and vision coverage.
  • Paid parental leave at full salary.
  • Paid time off and company holidays.
  • Flexible and remote work arrangements may be available.

Equal Opportunity Employer:

JLL is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We welcome applications from individuals with diverse backgrounds and experiences.