Facilities Operations Manager

15 hours ago

San Francisco, California, United States Jewish Community Center of San Francisco Full time
Job Title: Facilities Support Manager

Job Summary:

The Facilities Support Manager plays a critical role in ensuring the cleanliness, maintenance, and preparedness of the JCCSF building and event spaces. This position supervises and provides direction to teams responsible for daily cleaning and setup operations at JCCSF main and satellite locations.

Responsibilities:
  • Team Leadership and Management:
    • Lead, manage, and mentor a team of contracted janitorial staff and JCCSF event/program support staff.
    • Responsibilities include hiring, training, scheduling, and monitoring performance for in-house staff, as well as supervising the work of contracted staff.
    • Act as the primary liaison between the JCCSF and third-party staffing services.
    • Foster a positive and productive work environment, promoting teamwork, and professional development among team members.
    • Assign tasks and schedules to ensure efficient coverage and optimal performance.
    • Conduct regular team meetings to communicate updates, expectations, and recognize outstanding performance.
  • Operational Oversight:
    • Develop and implement janitorial policies, procedures, and standards to ensure consistent and high-quality cleaning services.
    • Oversee the daily janitorial operations, including cleaning of event spaces, public areas, and back-of-house areas.
    • Conduct regular inspections of facilities to ensure cleanliness and adherence to standards.
    • Provide support to the Building Services team in performing routine and preventive facility maintenance tasks and minor repairs, as needed.
    • Oversee routine maintenance and cleaning of three JCCSF transport vehicles.
  • Event Support and Coordination:
    • Collaborate with program managers and events teams to plan and prepare facilities for events, including executing on floor plans, setup, breakdown, and cleanliness.
    • Ensure that event spaces meet the required standards for cleanliness, functionality, and setup.
    • Provide on-site support during events to address any facilities-related issues promptly.
  • Health and Safety Compliance:
    • Ensure all staff comply with health, safety, and environmental regulations.
    • Conduct regular inspections of supply areas to identify and address potential hazards.
    • Implement and enforce safety protocols including routine staff training opportunities.
  • Inventory and Resource Management:
    • Manage and track inventory of cleaning supplies, tools, and equipment, ensuring adequate stock levels and proper storage.
    • Coordinate procurement of materials and negotiate favorable terms with suppliers.
  • Budget and Cost Management:
    • Collaborate with the Director of Events to manage the facilities support budget, monitoring expenses and identifying cost-saving opportunities.
    • Ensure efficient allocation of resources without compromising quality or service.
  • Reporting and Documentation:
    • Maintain accurate records of maintenance activities, inspections, and repairs.
    • Generate regular reports on facility conditions, maintenance performance, and event support activities.

Requirements:

Minimum 5 years' experience as a Janitorial / Housekeeping Manager or similar role in a large-scale hospitality or service-oriented environment.

In-depth knowledge of green cleaning products, janitorial equipment, and maintenance practices.

Knowledge of health and safety regulations and best practices in housekeeping. OSHA certification (preferred).

Diligence and a commitment to maintaining high cleanliness standards.

Proficiency in using janitorial management software and other relevant tracking tools.

Strong leadership and people skills with the ability to effectively manage and motivate a diverse team.

Strong analytical and problem-solving abilities to address and support maintenance challenges.

Exceptional organization and time management skills to manage multiple priorities effectively.

Proficiency in Windows-based computer programs (Word, Excel, Outlook, Teams); Salesforce a plus.

Experience operating Genie life, forklift, miscellaneous machinery and hand tools (preferred); ability and willingness to learn a must.

Valid driver's license, clean MVR and safe driving skills

Working Conditions:

Work takes place in a large community center, and involves regular contact with staff, visitors, and patrons.

This position may require working outside of regular business hours, including evenings, weekends, and holidays. May be required to respond to facilities-related emergencies at any time.

Work conditions include indoor and outdoor environments.

Physical Requirements:

Must have physical stamina; able to stand and walk and bend for extended periods.

Ability to lift and carry heavy objects, manipulate and use a variety of hand tools and other equipment

Comfort working at elevated heights

Position requires seated or standing use of a computer throughout the day

Status:

Beneifted, exempt, supervisory position

Hours/Schedule:

Full-time 40 hours, Monday

  • Friday; some weekends, evenings, and holidays as needed.

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