Hotel Operations Manager

5 days ago


Richland, Washington, United States LivAway Suites, LLC. Full time
Hotel General Manager Job Description

About LivAway Suites, LLC.

LivAway Suites, LLC. is a leading provider of extended-stay hotel services. We are seeking an experienced and skilled Hotel General Manager to join our team.

Job Summary

The Hotel General Manager will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all guests receive exceptional service and that the hotel runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Team Development: Provide leadership and development to a team of 6-8 employees, including selecting, training, counseling, and motivating team members.
  • Guest Services: Promote and deliver exceptional guest services, including monitoring cleanliness of the hotel and resolving guest-related concerns promptly.
  • Revenue and Budget Management: Develop, administer, and control the property revenue and budget expenses, including monthly inventories, ordering, and receiving goods.
  • Sales and Marketing: Facilitate sales and marketing acumen, achieving revenue and maximum profitability through in-depth knowledge of the hotel surroundings/area.
  • Community Relations: Develop and maintain rapport with competitive properties, City Conventions, Visitors Bureau, Chamber of Commerce, target accounts, lead sources, clients, etc.
Requirements
  • Experience: 1+ years' Hotel General Manager experience
  • Leadership Background: Proven team development and leadership background
  • Technical Skills: Proficient with Microsoft Word, Excel, PowerPoint, and Outlook
  • Physical Demands: Able to lift, push, and pull up to 50 lbs., stand, kneel, bend, and twist on a continuous basis
Preferred Qualifications
  • Valid Driver's License: Valid driver's license
  • Extended-Stay Hotel Experience: 1+ years' extended-stay hotel experience
  • Local Candidates: Local candidates strongly preferred


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