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Restaurant Operations Manager

2 months ago

Richland, Washington, United States Wendy's Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for the overall success of our restaurant, including managing staff, maintaining high standards of quality and service, and driving sales and profit growth.

Key Responsibilities
  • Train, develop, and mentor staff to ensure they have the skills and knowledge needed to provide excellent customer service and maintain high standards of quality.
  • Create a warm and welcoming work environment that promotes a positive and productive team culture.
  • Monitor and reinforce food safety procedures to ensure compliance with regulatory requirements and maintain a clean and safe working environment.
  • Maximize store sales and profit goals by analyzing sales data, identifying opportunities for growth, and implementing effective strategies to drive sales and revenue.
  • Maintain high standards of quality and service by ensuring that all menu items are prepared to our high standards and that customers receive excellent service.
  • Ensure the protection of Wendy's brand and assets by maintaining a clean and well-maintained restaurant, adhering to our brand standards, and promoting a positive image of the company.
  • Demonstrate a drive for results by setting goals, tracking progress, and making adjustments as needed to achieve success.
What We Offer
  • A competitive base wage and healthy bonus program.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • A 401(k) plan with a minimum 5% match.
  • A strong career growth potential, with opportunities for advancement and professional development.
  • A supportive and collaborative work environment that promotes a positive and productive team culture.
Requirements
  • A high school diploma or equivalent.
  • A minimum of two years of experience in a restaurant management role, preferably in a high-volume QSR or fast-casual concept.
  • Flexibility to work rotating shifts, including weekends and holidays.
  • A valid driver's license and access to private transportation.
  • Demonstrated ability to lead and manage a team in a fast-paced, dynamic environment.
  • Working knowledge of cost of goods sales and excellent problem-solving and decision-making skills.