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Regional Director of Operations

2 months ago

Jacksonville, Florida, United States First Coast Security Full time
Job Summary
We are seeking a highly skilled and experienced Regional Director of Operations to join our team at First Coast Security. As a key member of our leadership team, you will be responsible for overseeing all aspects of our operations in your assigned region, including personnel, clients, and budget management.

Key Responsibilities
  • Develop and implement strategies to achieve business objectives and improve operational efficiency
  • Lead and manage a team of officers, account managers, supervisors, trainers, and back-office staff to ensure excellent service delivery and high client satisfaction
  • Collaborate with senior executives to drive business growth, develop new opportunities, and maintain strong relationships with clients
  • Conduct regular quality assurance checks, address concerns promptly, and implement process improvements to enhance overall success
  • Develop and maintain a positive and productive work environment, promoting employee morale and satisfaction
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence

Requirements
  • Bachelor's degree or equivalent experience in a related field
  • Minimum 5 years of experience in a similar role, with a proven track record of success in operations management
  • Excellent leadership, communication, and interpersonal skills
  • Ability to analyze data, identify trends, and make informed decisions
  • Strong problem-solving and conflict resolution skills
  • Proficiency in Microsoft Office Suite and other relevant software

Benefits
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) and 403(b) retirement plans
  • Generous paid time off and holidays
  • Opportunities for professional growth and development

Why Join First Coast Security?
At First Coast Security, we value our employees and strive to create a positive and inclusive work environment. We offer a range of benefits and opportunities for growth and development, and we are committed to making a difference in our communities. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.