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Regional Vice President of Retail Operations

1 month ago

Jacksonville, Florida, United States Planet 13 Full time
Job Title: Regional Vice President of Retail Operations

The Regional Vice President of Retail Operations is a key leadership role responsible for overseeing the strategic direction and operational excellence of dispensary locations within the assigned region. This role involves guiding and supporting Dispensary General Managers to drive performance, ensure alignment with company goals, and foster a culture of excellence.

Key Responsibilities:
  • Oversee the operations of all dispensary locations within designated regions of Florida, ensuring consistency and efficiency in daily activities.
  • Develop and implement strategies to maximize profitability in assigned regions while reducing operational expenses, leveraging KPIs to assess performance and adjust accordingly.
  • Track and analyze productivity and labor control metrics, identifying areas for improvement and implementing necessary changes based on key performance indicators (KPIs).
  • Execute a day action plan as defined by the Senior Vice President of Distribution, ensuring alignment with corporate objectives.
  • Supervise and provide guidance to Dispensary General Managers on critical aspects such as personnel selection, inventory control, OMMU compliance, training, physician outreach, and financial control.
  • Identify and address immediate and preventive maintenance needs, ensuring facilities are well-maintained, safe, and provide an inviting environment for patients.
  • Conduct regular on-site audits focusing on management effectiveness, staff engagement, product knowledge, organization, cleanliness, and overall patient experience.
  • Ensure uniformity in design, functionality, and patient experience across all dispensaries, upholding brand standards.
  • Facilitate daily communication with Cultivation, Processing, Marketing, Training, Human Resources, Compliance, and Financial Departments, representing the impact of company-wide processes on dispensary operations while providing updates to the Senior Vice President.
  • Collaborate with the Real Estate Division to identify and evaluate potential new dispensary locations, ensuring they meet strategic and operational requirements.
  • Participate in the design of new dispensaries and recommend operational improvements for existing locations.
  • Involved in all aspects of talent management, including recruitment, promotions, relocations, terminations, and Human Resources investigations, in collaboration with the Senior Vice President of Distribution.
  • Investigate and reconcile any financial discrepancies at the dispensary level, reporting findings directly to the Chief Financial Officer to ensure financial accuracy.
  • Monitor and control inventory levels at all dispensaries, minimizing discrepancies and optimizing product management based on sales trends.
  • Research and develop non-cannabis retail products to enhance the overall patient shopping experience and diversify the dispensary product portfolio.
  • Provide verbal, written, and remote support to Managers, Assistant Managers, and other team members to address operational issues and concerns.
  • Collaborate with the Regional VP team and Senior VP of Distribution to refine branding strategies and contribute to the operational design of expansion projects.
  • Comply with all HR policies including confidentiality and non-disclosure.
  • Assist with the implementation of company policies, standard operating procedures, and performance standards.
  • Maintain a clean and organized work environment.
  • Daily compliance with Company policies including but not limited to; state/local regulation compliance, security protocols, access protocols, dress code, and work schedules.
Requirements:
  • Bachelor's degree from four-year college or university; or eight+ years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles for publication that conform to prescribed style and format.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to heat. The noise level in the work environment is usually moderate.

Applicants must reside in Southwest Florida to effectively perform the essential job duties. Travel is required.

This job position may involve exposure to cannabis, cannabis odors, and cannabis smoke, which is a Schedule I controlled substance under federal law.