Regional Technology Specialist

2 weeks ago


Jacksonville, Florida, United States J&J Family of Companies Full time
Job Summary

We are seeking a highly skilled Regional Technology Specialist to join our team at Biosense Webster, Inc. in Jacksonville, FL. As a key member of our US Field Sales & Service group, you will report to a New Technology Manager and partner closely with Regional Business Directors and Territory Managers.

Your primary responsibility will be to assess and increase the clinical competency development for the assigned workgroup's field organization. You will identify internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond.

You will also be responsible for launching new technologies and achieving geographically aligned business objectives. Through this support, you will be a strategic partner to implement emerging education related to new technologies, organizational directives, and to quantifiably improve your workgroup's level of clinical competence.

The end result should be that Biosense Webster personnel are recognized as best in industry for their commercial, technical, and clinical competencies, and that new technology is introduced flawlessly.

Key Responsibilities
  • Assess and increase clinical competency development for the assigned workgroup's field organization
  • Identify internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond
  • Launch new technologies and achieve geographically aligned business objectives
  • Partner with Territory Managers, Field Service Engineers, and Field Management to ensure alignment and coordination of activities to meet business objectives
  • Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned BWI clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment
  • Facilitate the development of the assigned BWI clinical team members to meet the requirements of the certification and ongoing clinical development process
  • Develop and execute a workgroup-wide certification plan that brings 100% of the group to the targeted level, and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process
  • Measure and is accountable to quantifiable learning and growth in their assigned workgroup
Requirements
  • A minimum of a Bachelor's degree or 5 years of relevant professional work experience
  • Excellent oral and written communication skills, as well as solid organizational and time management abilities
  • A valid driver's license issued in the United States
  • Willingness and ability to travel up to 70% overnight locally, regionally, and nationally
Preferred Qualifications
  • Certification in cardiology technology (e.g. IBHRE, RCES), for EP and clinical experience
  • Managerial/supervisory experience
  • Live in the assigned geography
  • Strong computer skills, including proficiency with the Microsoft Office products


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