Senior Analyst, Performance Assessment

1 week ago


Pennsylvania, United States American Red Cross Full time
Job Title: Senior Analyst, Performance Assessment

At the American Red Cross, we are committed to delivering high-quality services to those in need. As a Senior Analyst, Performance Assessment, you will play a critical role in leading our Disaster Cycle Service (DCS) program for performance assessment, including metrics, measurement, and performance evaluation.

Key Responsibilities:
  • Lead the design and development of data collection and data analysis processes to ensure accurate real-time monitoring and improvement of DCS programs and processes.
  • Facilitate the development of metrics and measures for DCS processes and programs and the collection and analysis of performance data.
  • Create and support performance and evaluation tools and systems for accurate, organized, and complete metrics and performance information.
  • Develop and support volunteers who are the primary Red Cross workforce, engaging them as equal team members with specific responsibilities as part of their work.
  • Support large-scale relief operations activities when required.
  • Experience with report writing and project management, including developing and delivering presentations to senior leadership.
Requirements:
  • Bachelor's degree in Business, Engineering, or related field required. Six sigma certification preferred.
  • Minimum 7 years of related experience or equivalent combination of education and related experience required.
  • High level of understanding of the organization's business systems and processes as well as industry-wide requirements.
  • Must demonstrate expertise in strategic planning, tactical execution, project management, process management, and business systems requirements definition.
  • Must understand technical problems and solutions in relation to the current, as well as the future business environment.
Preferred Qualifications:
  • Familiarity with Power BI expertise in building visual data design.
  • Business process management.
  • SharePoint.
  • Red Cross programs and procedures.
  • Emergency management practices.
  • SQL & other databases.
  • Non-Profit experience.
Benefits:
  • Medical, Dental Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • PTO + Holidays.
  • 401K with 5% match.
  • Paid Family Leave.
  • Employee Assistance.
  • Disability and Insurance: Short + Long Term.
  • Service Awards and recognition.


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