Quality Assurance Specialist

2 weeks ago

Skokie, Illinois, United States AMMEGA Full time

Are you ready to enhance your career with a dynamic organization in a thriving sector? Understanding the significance of conveyor and power transmission belts is crucial in our industry.

At AMMEGA, we are dedicated to delivering exceptional service to our clients, while fostering a culture of entrepreneurship, agility, and accountability among our employees. Our core values and commitment to continuous improvement are the bedrock of sustainable business practices that our workforce and customers value globally.

We are currently seeking a Quality Assurance Specialist to join our operations team. This role is pivotal in overseeing and executing the returns process in alignment with our corporate standards. The Specialist will be responsible for documenting and coordinating activities across various departments, including manufacturing, customer service, and sales. Key responsibilities include:

  • Addressing customer inquiries and accurately entering return data into customer accounts.
  • Conducting quality-related tasks, including analysis of corrective and preventive actions (CAPA).
  • Reviewing internal control procedures and business processes to suggest enhancements that improve efficiency and accuracy.
  • Leading root cause analysis initiatives utilizing the 8D problem-solving methodology.
  • Preparing and maintaining comprehensive data analysis reports to identify trends and propose corrective measures.

A typical day for a Quality Assurance Specialist may involve:

  • Investigating customer complaints and non-conformance issues.
  • Drafting and implementing quality assurance policies and procedures.
  • Reviewing the effectiveness of quality and inspection systems.
  • Collecting and analyzing statistical quality data to pinpoint areas for improvement.
  • Developing and monitoring corrective and preventive actions.
  • Preparing reports to communicate the results of quality initiatives.
  • Evaluating audit findings and executing necessary corrective actions.
  • Managing document control systems.
  • Engaging in additional projects and responsibilities as assigned.

Qualifications:

  • An Associate's degree in a technical discipline with a minimum of 2 years of relevant experience.
  • Proficient in computer applications, including Microsoft Office and database management.
  • Familiarity with CRM and MRP/ERP systems.
  • Experience in a manufacturing setting is preferred.
  • Knowledge of quality assurance tools, concepts, and methodologies.
  • Eligibility to work in the U.S.

Key Competencies:

  • Exceptional communication and follow-up abilities.
  • Detail-oriented and task-focused.
  • Commitment to continuous improvement and innovation.
  • Accountability and integrity in professional interactions.
  • Proactive problem-solving skills.
  • Engagement as a team player.
  • Value addition to the organization.
  • High expectations for personal and team excellence.
  • Understanding and simplifying processes for improvement.

Physical Requirements:

  • Ability to meet the physical demands of the role, which may include occasional lifting of up to 50 pounds and frequent lifting of up to 25 pounds.
  • Regular standing, sitting, and use of hands for various tasks.
  • Visual acuity for close and distance tasks, as well as depth perception.

What We Offer:

Working at AMMEGA provides more than just a job; it offers a pathway to professional growth through internal advancement, on-the-job training, educational support, and access to a global network.

Additional Benefits Include:

  • Paid training programs.
  • Team bonuses and learning incentives.
  • Comprehensive medical, dental, and vision insurance.
  • Life insurance coverage.
  • Employer-sponsored short- and long-term disability insurance.
  • 401k plan with company matching.
  • Tuition reimbursement for higher education.
  • Generous paid time off.

AMMEGA is an Equal Opportunity Employer. We make employment decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other characteristic protected by law.

About AMMERAAL BELTECH: We are part of the AMMEGA Group, a global entity operating in 40 countries, committed to valuing our employees and customers while maintaining an agile and responsible approach to business.

About Our Team: As part of a global network of over 6000 employees, our team thrives in a high-performance environment, benefiting from diverse teams and worldwide expertise in conveyor belting, power transmission, fluid power, and business services. AMMEGA prioritizes a sustainable business model that ensures a safe and stable workplace, fostering professional development and well-being.

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