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Quality Assurance Specialist

2 months ago


Skokie, Illinois, United States AMMEGA Full time

Are you looking to enhance your career in quality management with a dynamic organization? Our company is a leader in providing innovative solutions across various industries, ensuring that our products meet the highest standards of quality and reliability.

About the Role

We are seeking a Quality Assurance Specialist to join our operations team. This position is essential for overseeing and executing the returns process in line with our corporate policies. The role requires effective collaboration across multiple departments, including manufacturing, customer service, and sales.

Key Responsibilities

  • Investigate customer feedback and quality discrepancies.
  • Develop and implement quality assurance protocols.
  • Analyze and interpret quality assurance standards.
  • Assess the effectiveness of quality control systems.
  • Gather and analyze statistical quality data.
  • Identify opportunities for quality system enhancements.
  • Formulate and track corrective and preventive measures.
  • Prepare comprehensive reports on quality activities.
  • Evaluate audit results and execute necessary corrective actions.
  • Oversee document management processes.
  • Engage in additional projects and responsibilities as required.

Qualifications

  • Associate's degree in a relevant technical field with a minimum of 2 years of experience.
  • Proficient in Microsoft Office and database management.
  • Familiarity with CRM and MRP/ERP systems.
  • Experience in a manufacturing setting is preferred.
  • Understanding of quality assurance tools and methodologies.
  • Eligibility to work in the U.S.

Desired Competencies

  • Exceptional communication and follow-up abilities.
  • Detail-oriented and focused on task completion.
  • Commitment to continuous improvement and innovation.
  • Proficient in reading and writing in English.
  • Accountable and reliable team player.
  • Willingness to challenge existing processes.
  • Integrity in interactions with colleagues and clients.
  • Innovative problem-solving skills.
  • Active participation in team dynamics.
  • Contribute positively to the organization.
  • Strive for excellence in personal and team performance.
  • Prioritize customer satisfaction.
  • Ability to simplify and enhance operational processes.

Physical Requirements

The physical demands of this role include the ability to walk, stand, and perform various tasks that may require lifting up to 50 pounds occasionally and 25 pounds frequently. Reasonable accommodations may be made for individuals with disabilities.

What We Offer

Working with us means being part of a world-class team that values your growth and development. We provide opportunities for internal advancement, on-the-job training, and educational support.

Additional Benefits Include:

  • Comprehensive training programs.
  • Team performance bonuses.
  • Medical, dental, and vision coverage.
  • Life insurance options.
  • Employer-funded short- and long-term disability insurance.
  • 401k plan with company matching.
  • Tuition reimbursement for further education.
  • Generous paid time off policy.

About Us

AMMERAAL BELTECH, part of the AMMEGA Group, operates globally, delivering high-quality belting solutions across various sectors. We prioritize our employees and foster a culture of entrepreneurship, agility, and responsibility.

Join us in our mission to provide exceptional quality and service.