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Quality Assurance Specialist
2 months ago
About the Role
Are you eager to acquire valuable experience with a dynamic organization in a thriving sector? Do you understand the significance of conveyor and power transmission belts in everyday life?
Utilize your expertise in a company dedicated to delivering packages to your doorstep, providing food to your table, supporting your health on fitness equipment, enabling automation, and much more. Our organization prioritizes customer satisfaction, employee engagement, entrepreneurship, agility, and accountability. Our core values and culture of continuous improvement lay the groundwork for robust and sustainable enterprises that are valued by our workforce and clientele globally.
We are currently seeking a Quality Assurance Specialist to join our Operations team.
Key Responsibilities
- Oversee and manage the returns process in line with company protocols.
- Coordinate activities across various departments, including manufacturing, customer service, and sales.
- Address inquiries and accurately document return information on customer accounts.
- Conduct quality-related tasks, including corrective and preventive action (CAPA) analysis.
- Review internal control procedures and business processes to suggest enhancements for efficiency and accuracy.
- Lead root cause analysis initiatives using the 8D problem-solving methodology.
- Prepare and maintain comprehensive data analysis reports to identify trends and initiate corrective measures.
Daily Activities
- Investigate customer complaints and non-conformance issues.
- Draft and implement quality assurance policies and procedures.
- Evaluate the effectiveness of quality and inspection systems.
- Compile and analyze statistical quality data to identify improvement areas.
- Develop and monitor corrective and preventive actions.
- Prepare reports to communicate quality activity outcomes.
- Assess audit findings and execute necessary corrective actions.
- Manage document control systems.
- Undertake additional projects and responsibilities as assigned.
Qualifications
- Associate's degree in a technical discipline with a minimum of 2 years of relevant experience.
- Proficient in computer applications, including Microsoft Office and databases.
- Familiarity with CRM and MRP/ERP systems.
- Experience in a manufacturing setting is preferred.
- Understanding of quality assurance tools, concepts, and methodologies.
- Eligibility to work in the U.S.
Competencies
- Exceptional communication and follow-up abilities.
- Detail-oriented and task-focused.
- Commitment to continuous improvement and innovation.
- Proficient in reading and writing English.
- Accountable and responsible.
- Willingness to challenge existing processes.
- Integrity in interactions with colleagues and clients.
- Creative problem-solving skills.
- Active participation as a team member.
- Value-driven contributions to the organization.
- Expectation of excellence from oneself and others.
- Focus on customer satisfaction.
- Ability to simplify and enhance processes.
Physical Requirements
- Employees must meet the physical demands necessary to perform essential job functions. Reasonable accommodations may be provided for individuals with disabilities.
- Job functions may require occasional walking, climbing, balancing, stooping, kneeling, and reaching. Regular standing, sitting, and talking are expected, along with frequent use of hands for handling tasks.
- Occasional lifting of up to 50 pounds and frequent lifting of up to 25 pounds may be required.
What We Offer
Working at AMMEGA provides more than just a job. You will be part of a world-class team with opportunities for internal advancement, on-the-job training, educational support, and access to a global network.
Additional Benefits Include:
- Paid training.
- Team bonuses and learning incentives.
- Medical, Dental, and Vision insurance.
- Life insurance.
- Employer-funded Short- and Long-Term Disability insurance.
- 401k plan with company matching.
- Tuition reimbursement for undergraduate and graduate studies.
- Paid time off.
About AMMEGA
AMMERAAL BELTECH is part of the AMMEGA Group, a global entity operating in 40 countries. We value our employees and customers, promoting entrepreneurship while acting responsibly and with agility. Our mission and culture of continuous improvement form the foundation for strong, sustainable businesses that are highly regarded by our customers. Our diverse operations provide advanced and high-quality belting solutions across 20 different industries, including logistics, food production, fitness equipment, household appliances, and energy production.
Our Team
As part of a global network of over 6000 employees, our team members develop their careers in a high-performance environment, engage in diverse teams, and leverage our worldwide expertise in conveyor belting, power transmission, fluid power, and business services. AMMEGA's commitment to sustainable business practices ensures a safe and stable work environment, with a strong emphasis on professional development and employee well-being.
