Healthcare Support Specialist

2 weeks ago


Ithaca, New York, United States Cayuga Health System Full time
Job Summary

Cayuga Health System is seeking a skilled Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Assist patients with check-in, registration, and demographic updates
  • Process payments and manage cash handling
  • Initiate calls, pages, and triage phone calls
  • Support admissions, discharges, transfers, and customer service duties
Requirements
  • High school diploma or equivalent
  • Professional manner and appearance
  • Strong interpersonal and communication skills
  • Meticulous attention to detail
  • Ability to work independently and prioritize tasks
Preferred Qualifications
  • College-level training or education in a healthcare support field
  • Previous experience with EMR systems and Microsoft Office Suite
  • Knowledge of medical terminology and practices
Work Environment

This is a full-time position with a competitive salary range of $19.50 to $23.00 per hour. Cayuga Health System is an equal opportunity employer and is committed to providing a diverse and inclusive work environment.



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