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Healthcare Support Specialist

2 months ago

Ithaca, New York, United States Cayuga Health System Full time
{"title": "Patient Service Representative", "description": "Job Summary

Cayuga Health System is seeking a skilled Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Provide patient intake services, including greeting and checking in patients, verifying and updating patient demographics.
  • Assist patients with filling out consent forms and other necessary paperwork.
  • Process cash and credit card payments for medical services rendered.
  • Initiate calls, pages, and triage phone calls to ensure timely and effective communication.
  • Assist with admissions, discharges, transfers, and other customer service or clerical duties.
Requirements
  • High school diploma or equivalent.
  • Professional manner and appearance.
  • Strong interpersonal and communication skills.
  • Meticulous attention to detail.
  • Ability to work independently and as part of a team.
Preferred Qualifications
  • College-level training or education in a healthcare support field.
  • Previous experience with electronic medical records (EMRs) and Microsoft Office Suite.
  • Knowledge of medical terminology and practices.
Work Environment

This is an onsite position with a pay range of $19.50 to $23.00 per hour.

Cayuga Health System is committed to providing a safe and inclusive work environment for all employees and patients. We are an equal opportunity employer and welcome applications from diverse candidates.

", "lang_code": "en-US"}