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Healthcare Support Specialist

2 months ago

Ithaca, New York, United States Cayuga Health System Full time
Job Summary

Cayuga Health System is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Patient Intake: Greet and check-in patients, verify and update patient demographics, and assist with filling out consent forms.
  • Financial Transactions: Receive and process cash and credit card payments for medical services rendered.
  • Communication: Initiate calls, pages, and triage phone calls to ensure timely and effective communication with patients and healthcare providers.
  • Administrative Support: Assist with admissions, discharges, transfers, and other customer service or clerical duties.
Requirements
  • Education: High school diploma or equivalent.
  • Skills: Professional manner and appearance, strong interpersonal and communication skills, meticulous attention to detail, ability to work independently, and good time management and prioritization skills.
  • Preferred Qualifications: College-level training or education in a healthcare support field, previous EMR use or training, and proficiency in Microsoft Office Suite.
Work Environment
  • Physical Requirements: 80% standing, 20% sitting.
  • Location: Onsite.
Compensation
  • Pay Range: $16.00 to $19.00 per hour.

Cayuga Health System is committed to providing a safe and inclusive work environment that values diversity and promotes equal employment opportunities. We are proud to be an Equal Employment Opportunity employer and strive to recognize and overcome biases and policies that contribute to disparities in healthcare access and equitable care.