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Dental Office Coordinator

1 month ago

Katy, Texas, United States Katy Family Dentists Full time
About the Role

Katy Family Dentists is seeking a highly organized and detail-oriented Front Office Assistant to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay
Qualifications
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards