Restaurant Operations Manager

3 weeks ago


Española, New Mexico, United States Freddy's Frozen Custard and Steakburgers Full time

Freddy's Frozen Custard and Steakburgers is seeking a skilled Shift Supervisor to lead our team and drive operational excellence. As a key member of our management team, you will be responsible for providing guidance, motivation, and support to our team members to ensure seamless day-to-day operations. Your expertise in labor and food cost control, guest relations, and hospitality will be invaluable in maintaining our high standards of quality and service. In this role, you will have the opportunity to develop your leadership skills, work collaboratively with our team, and contribute to the success of our restaurant. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Key Responsibilities:

* Lead and motivate a team of team members to achieve operational excellence
* Control labor and food costs to maintain profitability
* Build and maintain strong relationships with guests to ensure exceptional customer experiences
* Handle guest issues and concerns in a professional and courteous manner
* Serve as a model of hospitality and embody the Freddy's values
* Collaborate with management to achieve business objectives
* Participate in ongoing training and development to enhance leadership skills

Requirements:

* One year of experience in a guest-focused business (retail, restaurant, hospitality, etc.)
* Strong leadership and communication skills
* Ability to work effectively in a fast-paced environment
* Willingness to learn and adapt to new situations
* Self-starting personality with an even disposition
* Ability to maintain a professional appearance and manner
* Strong communication and interpersonal skills

What We Offer:

* Competitive pay based on experience
* Opportunities for advancement and professional growth
* Comprehensive benefits package
* Paid training and development
* Fun and exciting work environment
* Cool uniform provided
* Paid time off accrues from day one
* Opportunities to advance and grow
* Cross-training in multiple positions
* Online access to schedules
* Flexible schedules
* Scholarships available
* Free meals and employee discount
* Amazing team-centered culture
* Potential travel opportunities

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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