Service Supervisor

1 month ago


Española, New Mexico, United States Freddy's Frozen Custard and Steakburgers Full time

Freddy's Frozen Custard and Steakburgers is seeking a skilled Service Supervisor to lead our team and drive operational excellence. As a key member of our management team, you will be responsible for providing guidance, motivation, and support to our team members to ensure exceptional customer service and seamless restaurant operations.


  • Full-Time position with benefits; Competitive pay based on experience; Opportunities for advancement


Key Responsibilities:

• Lead by example and demonstrate a strong commitment to customer satisfaction and team member engagement

• Develop and implement strategies to improve operational efficiency, reduce labor costs, and increase sales

• Foster a positive and inclusive work environment that promotes teamwork, open communication, and continuous learning

• Collaborate with management to achieve business objectives, including sales growth, customer satisfaction, and employee retention

• Provide coaching, training, and development opportunities to team members to enhance their skills and performance

• Monitor and control inventory, supplies, and equipment to ensure optimal levels and minimize waste

• Ensure compliance with company policies, procedures, and regulatory requirements


Requirements:


  • One-year experience in a fast-paced, customer-focused environment (restaurant, retail, hospitality, etc.)
  • Proven leadership and management skills, with a track record of success in driving team performance and achieving business objectives
  • Strong communication and interpersonal skills, with the ability to build relationships with team members, customers, and management
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities simultaneously
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred


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