Desktop Support Specialist
3 days ago
We are seeking a skilled Desktop Support Technician to join our team at Murtech Staffing & Solutions. As a key member of our team, you will provide exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide technical assistance to clients with desktop-related issues, including hardware and software troubleshooting.
- Manage assigned tickets and handle customer raised issues with minimal supervision.
- Collaborate with the team to resolve complex technical issues.
- Stay up-to-date with the latest technical developments and best practices in the field.
Requirements:
- Strong technical understanding of PC and MAC systems.
- Experience with ticket management systems like ServiceNow is a plus.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
About Murtech Staffing & Solutions:
We are a national staffing services company dedicated to solving the unique staffing challenges for our clients. Our core values of integrity, passion, and work ethic drive our commitment to providing professional career development for both our employees and candidates.
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