Senior Quantitative Product Researcher

2 weeks ago

Los Angeles, California, United States Snap Inc. Full time
Lead Product Researcher, Quantitative

Snap Inc. is a pioneering technology organization. We are committed to enhancing the way individuals interact and communicate through innovative solutions. Our mission is to empower users to express themselves, engage with the present, explore the world, and enjoy shared experiences. The core offerings of the Company include Snapchat, a visual messaging platform that enriches connections with friends, family, and the broader community; Lens Studio, an augmented reality toolkit that facilitates AR experiences across Snapchat and other platforms; and our AR eyewear, Spectacles.

The Product division leverages creativity, analytical insights, and operational proficiency to guide our product strategy at Snap Inc. This team, composed of designers, researchers, and product strategists, collaborates in a dynamic environment to develop products and experiences that unite our community in unique and meaningful ways.

We are seeking a Lead Product Researcher, Quantitative to contribute to Snap Inc.

Key Responsibilities:

  • Determine research requirements by collaborating closely with Product Management, Design, Engineering, Data Science, and Growth teams.
  • Develop detailed research strategies utilizing suitable methodologies.
  • Oversee the complete research lifecycle, including defining objectives, recruiting participants, moderating sessions, synthesizing findings, and delivering presentations.
  • Work in partnership with Design, Growth, Product Management, and Data Science teams to design and execute studies that provide insights for product innovation and emerging technologies.
  • Effectively communicate actionable insights regarding products and design to stakeholders.
  • Act as a strong advocate for user-centric design – promote user-centered practices and emphasize the significance of usability within development teams and across the organization.
  • Conduct studies that reveal solutions for product innovation and new technologies.

Required Knowledge, Skills & Abilities:

  • Proven experience in designing quantitative research studies, analyzing outcomes, and generating reports with actionable insights.
  • Thorough understanding of UX Research methodologies with the capability to convey study designs to stakeholders.
  • Experience collaborating with Product Management, Design, and Engineering leaders.
  • Comfortable presenting findings to senior management.
  • Excellent communication skills with a keen attention to detail.
  • Adept at managing multiple projects with competing deadlines.
  • Proficient in behavioral research design, statistical analysis, and programming to enhance user experience.
  • Strong knowledge of survey design principles, survey bias, and strategies to mitigate bias; experience with diverse sample sizes.
  • Familiarity with SQL and Python/R.

Minimum Qualifications:

  • Bachelor's degree in applied behavioral science, human-computer interaction, psychology, design, or a related field, or equivalent experience.
  • 6+ years of experience in UX Product Research.

Preferred Qualifications:

  • Advanced degree in applied behavioral science, human-computer interaction, psychology, design, or a related field.
  • Strong understanding of Snapchat as a product.
  • Experience in natural language processing.
  • Background in experimental design and analysis.

If you require accommodations due to a disability or special need, please inform us.

Default Together Policy at Snap: At Snap Inc., we believe that in-person collaboration fosters a stronger culture, reinforces our values, and enhances our ability to serve our community, customers, and partners. Therefore, we practice a "default together" approach, expecting team members to work in an office setting 4+ days per week.

At Snap, we value diversity and believe that a team with varied backgrounds and perspectives fosters innovation, allowing us to create products that enhance communication and living experiences. Snap is proud to be an equal opportunity employer, committed to providing employment opportunities without regard to race, religion, color, national origin, ancestry, disability, medical condition, marital status, gender, gender identity, sexual orientation, or any other protected classification, in accordance with applicable laws.

Our Benefits: Snap Inc. is a community that supports its members. We strive to ensure that you and your loved ones have the resources necessary for happiness and health, tailored to your needs. Our benefits encompass paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that allow you to share in Snap's long-term success.

Compensation: In the United States, work locations are assigned a pay zone that determines the salary range for the position. The starting salary for the successful candidate will be based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be subject to change in the future.

Zone A (CA, WA, NYC): The base salary range for this position is $168,000-$252,000 annually.

Zone B: The base salary range for this position is $160,000-$239,000 annually.

Zone C: The base salary range for this position is $143,000-$214,000 annually. This position is eligible for equity in the form of RSUs.

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