Senior Quantitative Product Researcher

1 week ago

Los Angeles, California, United States Snap Inc. Full time
Lead Product Researcher, Quantitative

Snap Inc. is a pioneering technology organization that harnesses the power of the camera to enhance the way individuals interact and communicate. Our mission is to drive human advancement by enabling self-expression, fostering real-time connections, and providing engaging experiences. The company's flagship offerings include Snapchat, a visual messaging platform that strengthens bonds with friends and family; Lens Studio, an innovative augmented reality platform that powers AR experiences across various services; and Spectacles, our line of AR eyewear.

The Product division leverages creativity, analytical insights, and operational excellence to guide our product strategy at Snap Inc. This dynamic team of designers, researchers, and product managers collaborates closely to develop products and experiences that unite our community in unique and meaningful ways.

Key Responsibilities:

  • Determine research requirements by collaborating with Product Management, Design, Engineering, Data Science, and Growth teams.
  • Develop detailed research strategies utilizing suitable methodologies.
  • Oversee the complete research lifecycle, including defining objectives, recruiting participants, moderating sessions, synthesizing findings, and delivering comprehensive reports.
  • Work alongside Design, Growth, Product Management, and Data Science teams to execute studies that provide solutions for product innovation and emerging technologies.
  • Effectively communicate actionable insights regarding product and design to stakeholders.
  • Champion user-centered design principles and emphasize the significance of usability across development teams and the broader organization.
  • Conduct studies that reveal solutions for product innovation and new technologies.

Essential Knowledge, Skills & Abilities:

  • Proven experience in designing quantitative research studies, analyzing data, and generating reports with actionable insights.
  • Strong grasp of UX Research methodologies and the ability to convey study designs to stakeholders.
  • Experience collaborating with Product Management, Design, and Engineering leaders.
  • Comfortable presenting findings to senior management.
  • Excellent communication skills with a keen attention to detail.
  • Ability to manage multiple projects with competing deadlines effectively.
  • Proficient in behavioral research design, statistical analysis, and programming to enhance user experience.
  • In-depth knowledge of survey design, survey bias, and strategies to mitigate bias; experience with diverse sample sizes.
  • Familiarity with SQL and Python/R programming languages.

Minimum Qualifications:

  • Bachelor's degree in applied behavioral science, human-computer interaction, psychology, design, or a related field, or equivalent experience.
  • At least 6 years of experience in conducting UX Product Research.

Preferred Qualifications:

  • Advanced degree in applied behavioral science, human-computer interaction, psychology, design, or a related field.
  • Strong understanding of Snapchat's product ecosystem.
  • Experience in natural language processing.
  • Background in experimental design and analysis.

Our Commitment: At Snap Inc., we value diversity and believe that a team with varied backgrounds and perspectives fosters innovation and creativity. We are proud to be an equal opportunity employer, dedicated to providing employment opportunities without regard to race, religion, color, national origin, disability, gender, or any other protected classification.

Benefits: Snap Inc. is committed to supporting the well-being of our employees and their families. Our benefits include comprehensive medical coverage, paid parental leave, mental health support programs, and compensation packages that allow you to share in Snap's long-term success.

Compensation: In the United States, pay zones are assigned based on work locations, determining the salary range for this position. The starting salary will be influenced by job-related skills, experience, qualifications, and market conditions. Salary ranges may be negotiable based on these factors.

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