Customer Experience Liaison

5 days ago


Irvine, California, United States Rivian Full time

Company Overview

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Rivian is at the forefront of creating intuitive, innovative, and beautiful moments for our customers. Our vision is to create a seamless customer experience from reservation to purchase process.

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Estimated Salary: $60,000 - $80,000 per year

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Job Description:

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We are seeking a Customer Service Guide to manage a book of business. As a key member of our team, you will be responsible for providing exceptional customer service and support throughout the customer journey.

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Required Skills and Qualifications:

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  • Excellent communication and interpersonal skills">
  • Ability to work in a fast-paced environment">
  • Strong problem-solving and analytical skills">
  • Proficiency in Microsoft Office and Google Suite">
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Benefits:

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We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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Others:

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This role requires a strong passion for customer service and a willingness to go above and beyond to meet customer needs.



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