Customer Experience Manager
2 days ago
About the Role: As a Customer Experience Manager, you will work closely with the Call Center Manager to develop operational strategies, conduct performance reviews, and establish quality standards. You will also be responsible for resolving system issues, analyzing data, and implementing process improvements.
Requirements: To be successful in this role, you must have a minimum of 6 years of supervisory experience in responding to requests for information and searching automated systems for data. Prior law enforcement or immigration-related experience is preferred. Additionally, you must be bi-lingual in Spanish and English and have excellent communication skills.
What We Offer: Lukos offers a competitive salary of $80,000 - $110,000 per year, depending on experience, plus benefits including medical, dental, vision, 401(k), life insurance, short and long-term disability coverage, paid time off, and Federal holidays. $90,000/year
About Lukos: Lukos is a professional services company that has been delivering services to the Federal Government for 15 years. We specialize in areas such as national security, homeland security, international development, training, analytics, healthcare, and other professional services.
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Customer Experience Manager
3 weeks ago
Irvine, California, United States Squishable Full timeExperience the Joy of Customer Service with SquishableWe are seeking an enthusiastic and customer-focused individual to join our team as a Seasonal Retail Sales Lead at Squishable.This is a part-time role that will last from October 1, 2024, to January 15, 2025. As a member of our team, you will be responsible for delivering exceptional customer experiences...
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Customer Experience Operations Manager
1 week ago
Irvine, California, United States Disability Solutions Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Operations Manager to join our team at Disability Solutions. As a key member of our leadership team, you will be responsible for maximizing the overall customer experience in aftersales, resulting in a Tier 1 Customer Experience (CX) and increased service retention and brand...
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Customer Experience Management Leader
2 days ago
Irvine, California, United States Lukos Full timeThe Customer Experience Management Leader will be responsible for analyzing business processes to improve customer satisfaction and operational efficiency. This role requires a strong analytical mind, excellent communication skills, and experience in managing high-performing teams. The ideal candidate will have a bachelor's degree and at least five years of...
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Customer Experience Manager
1 week ago
Irvine, California, United States Blaze Pizza 1379 Irvine Full timeAbout the JobWe are seeking a skilled and motivated individual to fill the role of Pizza Team Leader at Blaze Pizza 1379 Irvine. As a Shift Leader, you will be responsible for maintaining a positive and upbeat attitude to create lively guest interactions while leading your shift to success.About the Role: Take orders, prepare, and fire pizzas that meet...
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Customer Experience Representative
2 days ago
Irvine, California, United States Rivian Full timeAbout Rivian">Rivian is a leading electric vehicle manufacturer, and we're seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for managing a book of business from reservation to the purchase process. You will work closely with customers to provide exceptional service, ensuring their needs are...
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Customer Experience Liaison
2 days ago
Irvine, California, United States Rivian Full timeCompany Overview">Rivian is at the forefront of creating intuitive, innovative, and beautiful moments for our customers. Our vision is to create a seamless customer experience from reservation to purchase process.">Estimated Salary: $60,000 - $80,000 per year">Job Description:">We are seeking a Customer Service Guide to manage a book of business. As a key...
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Customer Experience Ambassador
2 days ago
Irvine, California, United States Puesto Full timeAbout PuestoWe're inspired by the world-renowned chefs and street vendors of Mexico City. Our commitment to using whole ingredients like tenderloins and fresh local catch sets us apart from other restaurants.Job SummaryAs a Server Assistant at Puesto, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. You'll...
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Customer Experience Ambassador
2 weeks ago
Irvine, California, United States UDR Inc Full timeAbout the RoleWe are seeking a skilled Resident Service Coordinator to join our team at UDR, Inc. in Irvine and Mission Viejo, CA.Key ResponsibilitiesThis dynamic role involves collaborating with the community management team to resolve resident concerns and complaints, welcoming prospects and residents, answering inquiries, and providing exceptional...
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Customer Experience Representative
1 week ago
Irvine, California, United States Alleviate Financial Solutions Full timeAbout Alleviate Financial SolutionsAlleviate Financial Solutions is a fast-growing company in the Debt Relief space, dedicated to helping clients find solutions to their financial challenges. Our company culture is vibrant and energetic, with a focus on employee growth and development.Job ResponsibilitiesClient Relationship Management: Build and maintain...
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Customer Experience Ambassador
19 hours ago
Irvine, California, United States The Joint Chiropractic Full timeWe are seeking a highly skilled Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, promoting membership sales, and ensuring accurate transactions.">Responsibilities and ExpectationsYour primary responsibilities will include:Greeting...
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Customer Experience Coordinator
2 days ago
Irvine, California, United States Pets World Full timeJob Title: Customer Experience CoordinatorOverview: As a Customer Experience Coordinator at Pets World, you will be responsible for providing exceptional customer service, assisting customers in selecting pet food and supplies, and maintaining a clean and organized store environment. This role also involves staying updated on pet food brands, trends, and...
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Customer Experience Representative
1 week ago
Irvine, California, United States Marriott International Inc Full timeAbout the RoleThis is an exciting opportunity to join the Marriott International Inc team as a Customer Experience Representative. As a key member of our front-line team, you will be responsible for delivering exceptional customer service, handling guest requests, and resolving any issues that may arise.We are looking for a highly motivated individual who is...
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Customer Experience Ambassador
3 weeks ago
Irvine, California, United States Marriott International Full timeJob Summary">We are seeking a Guest Service Expert to join our team at Marriott International. As a Guest Service Expert, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.">About Us">At Marriott International, we strive to elevate the art of hospitality by innovating and keeping the comfort...
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Customer Experience Ambassador
2 days ago
Irvine, California, United States Kura Sushi Irvine Full timeJob Summary:Kura Sushi Irvine is hiring a Customer Experience Ambassador to join our dynamic team. As a key ambassador, you will be responsible for creating a welcoming atmosphere and delivering exceptional customer experiences.Benefits:Earn solid tips and enjoy meal discountsFlexible scheduling and life-work balanceCareer growth opportunities and generous...
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Customer Experience Specialist
1 week ago
Irvine, California, United States Wingstop Full timeAbout Wingstop">We are a fast-growing restaurant chain dedicated to serving high-quality chicken wings and other delicious menu items. As a Guest Service Team Member, you will play a key role in delivering our brand promise of quality, value, and service excellence.">Your Key Responsibilities:">Greet guests warmly and make them feel welcome">Take orders...
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Retail Customer Experience Representative
1 week ago
Irvine, California, United States Bass Pro Shops Full timeRetail Customer Experience RepresentativeBecome a key member of our team at Bass Pro Shops as a Retail Customer Experience Representative. This role is ideal for individuals who enjoy providing exceptional customer service and working in a fast-paced retail environment.We offer a competitive salary range of $35,000 - $45,000 per year, based on experience and...
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Customer Experience Associate
1 week ago
Irvine, California, United States Pinnacle Recruitment Services Full timeAbout the RoleThis is an exciting opportunity for a career-minded and customer service-oriented professional who enjoys sales and has the ability to adapt and thrive in a fast-paced environment. The successful candidate will have excellent communication skills, deploy a sense of urgency, and possess problem-solving skills.
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Irvine, California, United States Run With Stride Full timeAbout Us: Established in Pasadena, CA in 2017, STRIDE was created with the goal that clients of all ages and fitness levels could enjoy running and use this fundamental exercise as a launchpad for their personal fitness journey. We aim to reinvent the definition of a runner through strategically-designed coached indoor running & walking classes taken at your...
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Automotive Customer Experience Specialist
3 weeks ago
Irvine, California, United States AutoNation Full timeAt AutoNation, we believe in empowering our customers to make informed decisions about their vehicle purchases. As an E-Commerce Sales Associate, you will play a key role in this process, interacting with hundreds of customers online, over the phone, and in person to guide their vehicle purchase. With your exceptional communication and listening skills, you...
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Patient Experience Manager
18 hours ago
Irvine, California, United States Marque Urgent Care Full timeAbout the RoleWe are looking for a highly motivated Patient Experience Manager to join our team at Marque Urgent Care. As a key member of our healthcare team, you will be responsible for coordinating patient care, communicating effectively with patients and staff, and ensuring a positive patient experience.The ideal candidate will have excellent...