Customer Experience Ambassador

4 days ago


Irvine, California, United States Waterworks Aquatics Full time
Job Description

We are seeking a friendly and customer-focused individual to join our team as a part-time Aquatic Services Representative. As the face of Waterworks Aquatics, you will be responsible for providing exceptional customer service to our families.

The ideal candidate will have excellent communication skills, be able to work independently, and possess a positive attitude. Previous customer service experience is not required, but a willingness to learn and adapt to new situations is essential.

Responsibilities
  • Welcome families and conduct touch-free temperature scans
  • Assist families with kiosk transactions and answer questions
  • Direct families to their lessons or the front desk for assistance
  • Provide information on Waterworks retail and snack shop items
  • Sanitize high-touch surfaces throughout the facility
  • Maintain a clean and dry floor in the lobby and entrance
Qualifications
  • Must be at least 16 years old
  • Prior customer service experience is not required
  • Enjoy interacting with people and possess a friendly demeanor
  • Be able to take initiative when speaking with families
  • Be open to feedback and receptive to change

Estimated Salary: $15 - $20 per hour, depending on location and experience.



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