Gaming Compliance Specialist

1 day ago


Everett, Massachusetts, United States Massachusetts Gaming Commission Full time
Job Summary

The Massachusetts Gaming Commission seeks a highly skilled Gaming Agent I to join its team. As a key member of the Gaming Agent Division, you will play a critical role in ensuring the integrity of the gaming industry in Massachusetts.

Under the direction of the Supervising Gaming Agents, you will review the activities of licensed gaming facilities, focusing on certifying revenue and maintaining professional relationships with operators and managers. You will also work closely with federal, state, and local law enforcement agencies, conducting regulatory investigations and preparing complex reports.

As a Gaming Agent I, you will be assigned to a specific shift, which may include day, swing, or night shifts. You will be responsible for observing operations and records of the casino property, monitoring revenue and compliance with regulations, and reviewing and auditing casino records.

Key Responsibilities:

  • Assist Supervising Gaming Agents in recommending and creating policies and procedures within the Gaming Agent unit.
  • Observe operations and records of the casino property, including monitoring revenue and compliance with regulations.
  • Review and audit casino records, including accounting records, to identify deficiencies and inconsistencies in casino internal controls.
  • Track and report on all items reviewed, including instances of noncompliance and participating in IEB investigations.
  • Cooperate with officers assigned to the Gaming Enforcement Unit and other members of law enforcement as needed on investigations and prosecutions.

Requirements:

  • High school diploma or equivalent and minimum three years working in an office or casino environment; or a bachelor's degree; or an equivalent of education and experience.
  • Strong verbal and written communication skills.
  • Excellent listening skills and the ability to receive instruction from multiple supervisors.
  • Strong organizational skills.
  • Proficient with Microsoft Office applications, including Word, Excel, and PowerPoint.

The Massachusetts Gaming Commission is an equal opportunity employer and welcomes applications from diverse candidates. The successful candidate will be required to pass an extensive background check, including a full credit check, CORI, fingerprinting, drug screen, and a review of income tax standing with the MA DOR and IRS.



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