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Air Logistics Operations Manager

2 months ago

Austin, Texas, United States Worldwide Flight Services (WFS) Full time

About WFS

Worldwide Flight Services (WFS) is a global leader in air cargo logistics and ground handling services. With a global footprint of over 210 cargo and ground handling stations in 24 countries, WFS employs over 46,000 people and assists more than 270 customers. The company has 40 years of experience in aviation-related handling services and maintains industry-leading safety and security standards.

Job Summary

The General Manager at our Austin, TX location is responsible for planning, directing, and coordinating warehouse and freight cargo operations in a dynamic and fast-paced environment. This role involves managing and motivating a team of warehouse and ramp personnel in a 24/7/365 operation. The General Manager will confer and cooperate with upper management to formulate administrative and operational policies and procedures. They will analyze records of daily operations to maintain knowledge of station activities and review financial and operations reports to determine requirements for increasing profits.

Key Responsibilities

  1. Plan, organize, lead, and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
  2. Develop next-level leaders and managers in both leadership and management skills.
  3. Supervise staff to meet business needs and facilitate successful outcomes by following carrier's Service Level Agreement performance standards.
  4. Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis to senior leaders across the network.
  5. Ensure operational leadership is monitoring and instructing Ramp and Warehouse Agents to follow safety rules and safety standards that are in place.
  6. Participate in recruiting activities, interviewing candidates, and making hiring decisions.
  7. Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling's and terminations.
  8. Demonstrate diligence required to maintain security under Austin Bergstrom International Airport (AUS), Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA). Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area (AOA).
  9. Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.

Requirements

  • Bachelor's degree (B.A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience.
  • Must have strong organizational skills, written and verbal communication skills.
  • 8-10 years of leadership and management experience required.
  • Must have prior experience in managing a workforce of 200 or more employees.
  • Must have ability to work across the 24/7 schedule based on the needs of the business.

Preferred Skills

  • Previous Logistics, Cargo, Transportation, Manufacturing, Warehouse, Airport operations or related experience in a fast-paced operational environment.

Perks & Benefits

  • Want your pay in advance? You can access up to 50% of earned wages when you need them through the Daily Pay app.
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more.
  • Need quality medical care? Multiple options for both full and part-time employees.
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More.
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees.
  • Want to invest in your future? 401k program offered with company match.
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available.

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.