Cafe Operations Manager

4 days ago


Austin, Texas, United States Urban Air Adventure Parks Full time

Job Title: Cafe Manager

Job Summary:

The Cafe Manager is responsible for overseeing the daily operations of the Urban Air Cafe, ensuring that all processes, systems, and standards are executed properly. This role requires a hands-on approach, with a focus on delivering exceptional customer service and maintaining a clean and organized work environment.

Key Responsibilities:

  • Support the Cafe Team in achieving high standards of customer service and food quality
  • Manage inventory, ordering, and storage to minimize waste and ensure efficient operations
  • Train and develop Cafe staff in preparing menu items and maintaining a clean and safe work environment
  • Monitor and maintain a high level of cleanliness and hygiene in the Cafe
  • Handle guest complaints and concerns in a professional and courteous manner
  • Participate in regular staff meetings and training sessions to stay up-to-date on company policies and procedures

Requirements:

  • Minimum of 2 years' experience in a food service or hospitality role
  • 1-3 years' management experience in the hospitality industry
  • Current ServSafe or similar Food Handling Certification
  • Ability to lead, motivate, and empower team members
  • Excellent interpersonal and communication skills
  • Ability to recognize problems and problem-solve
  • Ability to set goals and convert plans into action

About Urban Air Adventure Parks:

Urban Air is the preeminent indoor adventure park and market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving things they never thought they could do.



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