Cafe Operations Manager
4 days ago
Job Title: Cafe Manager
Job Summary:
The Cafe Manager is responsible for overseeing the daily operations of the Urban Air Cafe, ensuring that all processes, systems, and standards are executed properly. This role requires a hands-on approach, with a focus on delivering exceptional customer service and maintaining a clean and organized work environment.
Key Responsibilities:
- Support the Cafe Team in achieving high standards of customer service and food quality
- Manage inventory, ordering, and storage to minimize waste and ensure efficient operations
- Train and develop Cafe staff in preparing menu items and maintaining a clean and safe work environment
- Monitor and maintain a high level of cleanliness and hygiene in the Cafe
- Handle guest complaints and concerns in a professional and courteous manner
- Participate in regular staff meetings and training sessions to stay up-to-date on company policies and procedures
Requirements:
- Minimum of 2 years' experience in a food service or hospitality role
- 1-3 years' management experience in the hospitality industry
- Current ServSafe or similar Food Handling Certification
- Ability to lead, motivate, and empower team members
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
About Urban Air Adventure Parks:
Urban Air is the preeminent indoor adventure park and market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving things they never thought they could do.
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