HR Operations Specialist

2 weeks ago

Oshkosh, Wisconsin, United States Amcor plc Full time
Join a Global Leader Making a Difference

At Amcor, we are dedicated to transforming the packaging industry and are committed to achieving our goal of making all our products recyclable or reusable by 2025. With a significant global presence, our products touch the lives of millions daily across various sectors, including food, beverage, pharmaceuticals, and personal care. As a proud S&P 500 company with a rich history dating back to the 1860s, Amcor empowers its workforce of 50,000 employees across more than 40 countries.

Are You Ready to Contribute to a Sustainable Future? At Amcor, we seek passionate individuals eager to make a positive impact. Joining our team means being part of an organization that prioritizes sustainable packaging solutions.

Position Overview

As a vital member of the Amcor North American Human Resources Operations Center, the HR Operations Specialist plays a crucial role in delivering administrative and analytical support to the HR team and employees at various levels. This position involves acting as a support partner within the HR network, utilizing human resource information systems and case management tools to ensure data accuracy and integrity while providing exceptional internal customer service.

Key Responsibilities
  • Review and interpret employee data forms, ensuring accurate data entry in HR systems.
  • Address inquiries from employees, managers, and HR via email and phone using a case management system.
  • Collaborate with HR team members to enhance knowledge and provide feedback.
  • Resolve cases efficiently, meeting or exceeding established service metrics.
  • Conduct audits of employee data to maintain accuracy across HR systems.
  • Fulfill report requests, from standard data pulls to customized reports.
  • Follow the escalation process for complex inquiries.
  • Develop expertise in assigned areas to support Service Center peers.
  • Work with HR team members to improve processes and documentation.
  • Maintain knowledge of HR plans and program designs.
  • Continuously seek improvements to enhance efficiency.
  • Ensure compliance with legal and regulatory guidelines.
Core Values
  • Collaboration with HR peers and across business units.
  • Delivering exceptional support to meet internal customer needs.
  • Commitment to continuous improvement in processes and self-development.
  • Attention to detail with strong analytical and problem-solving skills.
  • Respect for confidentiality in handling sensitive information.
  • Self-motivated and capable of working independently.
  • Positive attitude while collaborating in a team environment.
  • Ability to communicate effectively with all organizational levels.
Qualifications
  • Bachelor's degree in Human Resources or related field.
  • Minimum of 1 year of experience in Human Resources.
  • Basic understanding of HR principles and practices.
Our Commitment

At Amcor, we expect our employees to embody our values and contribute to our success. We thrive when:
  • Our team members are engaged and developing within a high-performing environment.
  • Our customers benefit from our quality and innovative solutions.
  • Our investors see consistent growth and returns.
  • We positively impact the environment through our leadership in sustainable practices.
Equal Opportunity Employer

Amcor is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

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