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Restaurant Manager

2 months ago

South Lake Tahoe, California, United States Whataburger Full time
Job Description:

As a General Manager at Whataburger, you will be responsible for overseeing the daily operations of a restaurant, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing a team of employees, maintaining high standards of customer service, and ensuring that all food products meet the company's quality standards.

Key Responsibilities:
  • Team Management: Supervise and motivate a team of employees to ensure that they are working efficiently and effectively to meet the needs of customers.
  • Customer Service: Ensure that all customers receive excellent service, including prompt and friendly service, and that their needs are met in a timely and efficient manner.
  • Food Quality and Safety: Ensure that all food products meet the company's quality standards, including freshness, taste, and presentation.
  • Inventory Management: Manage inventory levels to ensure that the restaurant has the necessary supplies to meet customer demand.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to attract and retain customers.
Requirements:
  • Leadership Skills: Proven leadership skills, including the ability to motivate and inspire a team of employees.
  • Customer Service Skills: Excellent customer service skills, including the ability to handle customer complaints and issues in a professional and courteous manner.
  • Communication Skills: Strong communication skills, including the ability to communicate effectively with employees, customers, and other stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, including the ability to analyze problems and develop effective solutions.
  • Financial Management Skills: Strong financial management skills, including the ability to manage budgets, forecast sales, and control costs.