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Infrastructure Reliability Specialist
2 months ago
Position Overview:
The IFI Cloud Service encompasses a diverse range of components, including web services, application servers, and databases. The Cloud Reliability Engineer (CRE) will oversee the deployment and maintenance of IFIaaS applications within Hybrid Cloud environments. The selected candidate will be accountable for the operational management of all IFIaaS cloud environments, applications, networks, project scoping, and troubleshooting application and network challenges.
Key Responsibilities:
- Establish and maintain a hybrid cloud infrastructure utilizing Microsoft Azure and on-premise solutions.
- Lead and contribute to the design and implementation of IFIaaS service initiatives as assigned.
- Ensure the reliability, maintenance, and upgrades of IFIaaS applications.
- Engage in service operations, proactively analyzing data to guarantee uptime and service quality.
- Conduct product evaluations and provide recommendations for enhancements.
- Implement software system improvements and automation strategies to boost performance and reliability of the IFIaaS solution.
- Update documentation, automation processes, and create new templates as necessary.
- Manage activities with integrity, adhering to the organization's policies and practices.
- Provide escalation support to resolve technology stack-related issues.
- Conduct incident analysis and facilitate problem resolution.
- Perform data analysis to assess service quality and system scalability.
- Collaborate with network architects to design and implement effective company networks.
- Work alongside the Networking CoE team to develop and enforce network security protocols.
- Mentor and coach junior engineering personnel.
- Conduct regular assessments of network performance.
- Define Epics and User stories, assisting with weekly sprint planning.
- Address escalated application support challenges.
- Contribute to the operational support model, participating in a 24x7 on-call support rotation and off-hours maintenance as required.
- Perform additional duties and projects as needed.
Basic Qualifications:
- Bachelor's Degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience in IT deployments.
- Extensive experience with enterprise-level microservices applications, including their deployment and maintenance in distributed environments.
- Hands-on experience with DevOps tools (Ansible, Terraform, Jenkins, Octopus Deploy, etc.), network management, network security, and strong managerial skills.
About Entrust:
Entrust is dedicated to ensuring the world operates securely by enabling trusted identities, payments, and data protection globally. In today's environment, individuals demand seamless and secure experiences, whether crossing borders, making purchases, or accessing corporate networks. With our extensive range of digital security and credential issuance solutions, it is no surprise that the world's most trusted organizations rely on us.
Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.
Entrust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
NO AGENCIES, NO RELOCATION
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