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Senior Clinical Specialist, Cardiac Rhythm Management

2 months ago


Orlando, Florida, United States Abbott Laboratories Full time
About the Role

We are seeking a highly skilled and experienced Senior Clinical Specialist to join our team at Abbott Laboratories. As a key member of our Cardiac Rhythm Technologies group, you will play a critical role in providing advanced engineering, sales, educational, and technical support to our customers.

Key Responsibilities
  • Provide senior-level clinical support to customers, including physicians, healthcare professionals, and field sales staff, on complex field inquiries related to CRM products.
  • Act as a senior clinical interface between the medical community and the business, building and sustaining credible business relationships with customers and sharing product expertise accordingly.
  • Identify, report, and advise on customer needs, product performance, and potential sales opportunities to sales representatives, directors, and/or management to influence sales growth and service of accounts.
  • Develop, lead, and/or facilitate trainings and other programs on CRM products to healthcare professionals, demonstrating a thorough command of all CRM products, related product and technical knowledge, trends, and players.
  • Provide insight, guidance, and feedback to management on market feedback and components of next-generation products.
  • Provide regional CRM implant case coverage and additional back-up support to CRM Sales Representatives in areas such as sales support, regional training seminars, clinical studies/data collection, trouble shooting, new product in-service training, and mentoring.
Requirements
  • Bachelor's degree in Bio-Medical Engineering, related field, or equivalent healthcare experience required. Ability to become certified on SJMSC CRM products necessary.
  • A minimum of 4+ years increasingly responsible experience in the cardiac pacing and related industries.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol. Advanced knowledge of cardiac pacing systems necessary.
  • Ability to apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and ability to meet deadlines.
  • Ability to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; capable of coordinating multiple assignments simultaneously and effectively.
  • Comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
What We Offer
  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.