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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Lincare Holdings. As a key member of our organization, you will work directly with medical professionals and physicians to facilitate patient care.
Key Responsibilities- Provide outcome-based solutions for our physician referral sources and existing patient population.
- Submit new orders and monitor their completion, working closely with the clinical, sales, and service departments.
- Prepare and analyze the billing and setup paperwork for patient services.
- Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization.
- Recommend potential products or services to management by collecting patient information and analyzing customer needs.
- Actively participate in the training of new customer service and sales personnel.
What We Offer
Our organization rewards success and fosters a culture of promotion, providing opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.