Member Services Representative

4 weeks ago


La Habra, California, United States Wescom Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Services Representative to join our team at Wescom Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with credit union products and services, and promoting optimal member engagement.

Key Responsibilities
  • Provide consultative services to members regarding credit union products and services
  • Assist members in establishing memberships, loan accounts, and services
  • Process transactions for members and serve as the initial point of contact between the credit union and members
  • Promote optimal member engagement by providing specific, accurate, and timely information regarding credit union products and services
  • Engage new and existing members to deepen their relationship with the credit union
Requirements
  • High school graduate
  • Previous financial industry and customer service experience preferred
  • Proficient in Microsoft applications (Word, Excel, Outlook)
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Benefits

As a Member Services Representative at Wescom Credit Union, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional service to our members. You will also have access to ongoing training and development opportunities to help you grow in your career.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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